Front Desk Receptionist

13 hours ago

Rajahmundry AP IN Little stars and she Full time

Job description Job Summary The Front Office Executive serves as the first point of contact for patients and visitors They are responsible for managing the front desk handling patient queries scheduling appointments and ensuring smooth administrative operations in the reception area Key Responsibilities Greet patients and visitors warmly and professionally Manage patient check-in and check-out procedures Answer and route phone calls to appropriate departments Schedule confirm and reschedule appointments Maintain patient records and update information in the hospital system HIS Coordinate with doctors nurses and other departments for smooth operations Handle billing inquiries and guide patients regarding services Collect payments and issue receipts if required Maintain cleanliness and order at the front desk area Address patient concerns and escalate issues to supervisors if needed Ensure compliance with hospital policies and confidentiality standards Required Skills and Qualifications Minimum qualification Bachelor s degree or Diploma Any Stream Prior experience in a hospital or healthcare setting preferred Proficient in MS Office and Hospital Information Systems HIS Strong communication and interpersonal skills Customer-focused with a calm and friendly demeanor Ability to handle stressful situations and multitask Job Type Full-time Experience front office executive 1 year Required Location Rajahmundry Andhra Pradesh Required Work Location In person Job Type Full-time Pay From 12 000 00 per month Work Location In person

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