Hiring Sr. Customer Support – Billing Voice Kolkata

4 weeks ago


Kolkata, West Bengal, India 2COMS Full time

Job Opening Senior Customer Support Representative International Billing Voice Location Kolkata Salary Up to 5 5 LPA Work Mode Office Both-side cab provided Shift Rotational Week Off 2 rotational days Role Overview We are hiring for a Senior Customer Support Representative with mandatory experience in International Billing Voice Process The role involves handling calls chats from global clients ensuring accurate billing support and delivering a professional customer experience NOTE Freshers not eligible Only Kolkata based candidates can apply Key Responsibilities Handle international billing voice calls and chats across different time zones Provide prompt positive and professional responses to global clients Resolve billing-related queries with accuracy Demonstrate strong customer service principles and practices Adapt to rotational shifts and dynamic work requirements Requirements Minimum 1 year of experience in International Billing Voice Process mandatory Excellent communication skills in English verbal written Good technical knowledge and problem-solving ability Qualification Undergraduate Graduate Postgraduate Strong interpersonal skills and flexibility to work in a global support environment Benefits Both-side cab facility Work with a captive unit Internal Job Postings IJP for growth across different roles and business units



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