Cubastion - Tech Lead - Application Management Services
4 weeks ago
Job Description Description Job Title : Tech Lead - AMS (Application Managed Services). Experience Required : 4+ Years. Department : Salesforce Practice / AMS. Employment Type : Full-time. About The Role We are looking for a Tech Lead - AMS with strong hands-on expertise in Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud within the Salesforce ecosystem. The ideal candidate will lead AMS delivery, ensure high-quality technical solutions, and provide continuous improvements and support for existing Salesforce implementations. Key Responsibilities - Lead and manage Salesforce AMS projects, ensuring smooth operations, incident resolution, and enhancements. - Work closely with clients to gather requirements, analyze issues, and propose scalable technical solutions. - Design, configure, and customize Salesforce components across Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud. - Monitor system performance, handle integration support, and ensure platform optimization. - Collaborate with cross-functional teams including developers, admins, and business analysts for successful project delivery. - Provide mentorship and technical guidance to junior team members. - Participate in change management and release activities following best practices. - Maintain documentation and contribute to continuous improvement initiatives. Required Skills & Experience - 4+ years of hands-on experience in Salesforce development and support. - Strong functional and technical understanding of Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud. - Proficiency in Apex, Lightning Web Components (LWC), Flows, Triggers, SOQL, and API Integrations. - Experience with AMS support models (incident, problem, and change management). - Familiarity with Salesforce DevOps, CI/CD tools, and release management processes. - Excellent problem-solving, communication, and client management skills. - Salesforce certifications (Admin, Platform Developer, or specific Cloud certifications) preferred. Good To Have - Exposure to other Salesforce Clouds or third-party integrations. - Experience with ServiceNow or ticketing systems for AMS operations. - Knowledge of agile methodologies and ITIL processes. Education - Bachelors degree in Computer Science, Information Technology, or related field. - Salesforce certifications are an added advantage. (ref:hirist.tech)
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Cubastion Consulting
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Gurugram, India Cubastion Consulting Pvt. Ltd. Full timeABOUT CUBASTION : Cubastion Consulting Pvt. Ltd. is a prominent consulting firm that specializes in providing comprehensive business solutions to its clients. With a focus on delivering high-quality digital transformation services, fostering innovation and growth, building strong client relationships, and achieving sustainable success with delivery...
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Gurugram, India Cubastion Consulting Pvt. Ltd. Full timeCompany Description :Cubastion Consulting is a specialized and focused CRM consultancy headquartered in New Delhi, India.Serving clients across various sectors including Automotive, Consumer Durable, Financial Services, Communication, and Telematics, Cubastion operates in India, the US, the Middle East, and Japan.With a strong foundation in integrity,...
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Cubastion -.Net Developer
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Cubastion - Cyber Security Expert
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Gurugram, Gurugram, India Sodexo Full timeJob Description Join our dynamic Global Tech, Data & Digital team as we spearhead a transformation journey focused on accelerating and improving Service optimization and Tech efficiency. We're seeking Application Service Delivery Head to play a pivotal role in implementing initiatives aimed at Tech, Data & Digital Transformation. Your primary...
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Gurugram, Gurugram, India ProcDNA Full timeJob Description About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge technology to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 300+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a...
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Principal Lead – Service Management
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gurugram, India Ameriprise Financial Services, LLC Full timehe primary role is to ensure that standard methodology, processes and tools are developed that provide repeatable results and are adopted across the user community. The IT Service Delivery group manage the delivery of all infrastructure and applications used by the business. The function of this role is to manage and enforce the day-to-day service management...
