Telemarketing Executive

4 weeks ago

Pune, India Mycitypune Full time

Job Description Key Responsibilities: - Lead Generation: Identify potential customers through cold calling, emailing, and database research to generate sales leads. - Customer Outreach: Make outbound calls to prospects, explain product/service offerings, and promote new campaigns. - Follow-Up: Maintain consistent follow-up with prospective and existing customers to nurture leads and drive conversions. - Sales Support: Assist the sales team in setting appointments, closing deals, and meeting sales targets. - Customer Relationship: Build rapport with clients, address queries, provide information, and maintain customer satisfaction. - Data Management: Accurately record customer interactions, update CRM systems, and maintain detailed logs of calls, feedback, and sales progress. - Reporting: Prepare regular reports on call outcomes, lead status, and campaign performance for management review. - Market Feedback: Collect and report customer insights, preferences, and competitor information to assist in strategy formulation. Requirements: - Qualification: Graduate or equivalent. - Experience: 26 years in telemarketing, B2B/B2C sales, or inside sales roles. - Excellent verbal communication and persuasive skills. - Strong negotiation and objection-handling abilities. - Proficiency with CRM software, MS Office, and telecommunication tools. - Target-driven mindset with strong organizational skills. - Ability to work independently and as part of a team in a fast-paced environment.

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