Tele caller

4 weeks ago


Pune India Lean IT Inc. Full time

Job Description Job Title: Telecaller / Telemarketing ExecutiveLocation: Pune, MagarpattaEmployment Type: Internship Job Summary: We are looking for a motivated and confident Telecaller to handle outbound and inbound calls to potential and existing customers. The ideal candidate should have excellent communication skills, persuasive ability, and a customer-first attitude to achieve set targets and maintain customer satisfaction. Key Responsibilities: - Make outbound calls to prospective customers to promote products/services. - Handle inbound customer inquiries and provide relevant information. - Maintain records of calls and update customer information in the database. - Follow up with leads to convert them into customers. - Explain product features, pricing, and offers clearly and convincingly. - Meet or exceed daily and monthly call/lead conversion targets. - Handle customer objections professionally and provide appropriate resolutions. - Work closely with the sales and marketing teams for campaign coordination. Required Skills & Qualifications: - Minimum qualification: 10+2 / Graduation (any stream). - Proven experience as a Telecaller, Telemarketer, or Customer Care Executive preferred. - Excellent verbal communication in English, Hindi, or regional languages. - Good listening skills and persuasive ability. - Basic computer knowledge (MS Office, CRM tools). - Positive attitude and ability to work under pressure. Preferred Experience: - 03 years in BPO, Telecalling, or Inside Sales. - Experience in sectors like banking, insurance, education, healthcare, or e-commerce is an added advantage. If interested, please share your resume with [Confidential Information]



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