▷ Apply in 3 Minutes: Customer Care Collections Associate
3 weeks ago
NTT Data Services is Hiring Position s Overview At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally we ensure a bright future for NTT DATA and for the people who work here Client s business problem to solve For more than 30 years our Business Process Outsourcing BPO team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes Our end-to-end administrative services help streamline operations improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction Position s General Duties and Tasks In these roles you will be responsible for Performing outbound calls to insurance companies in the US to collect outstanding Accounts Receivables Responding to customer requests by phone and or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products services and processes performed by the team Identify the outstanding claims with payers through the reports from clients Place calls with payers with regard to outstanding claims Document the details of the calls made to payers in DBPMS and the client software Coordinate with the team leader in following the processes Requirements for this role include Ability to work regularly scheduled shifts from Monday-Friday 17 30pm to 3 30am IST University degree or equivalent that required 3 years of formal studies of the English language 1 year s of experience using a computer with Windows PC applications that required you to use a keyboard navigate screens and learn new software tools 6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English 6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions Preferences - Ability to communicate oral written effectively to exchange information with our client The shift timings can be changed as per client requirements Additionally resources may have to do overtime and work on weekend s basis business requirement All new hires will be required to successfully complete our Orientation Process training classes and demonstrate proficiency of the material
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Customer Care Collections Associate
21 hours ago
Chennai, Tamil Nadu, India NTT DATA Full time**In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance -...
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Customer Care Collections Associate
4 days ago
Chennai, Tamil Nadu, India NTT DATA Full timeNTT Data Services is Hiring! **Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping...
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Customer Care Associate
21 hours ago
Perungudi, Chennai, Tamil Nadu, India Good Roots Kitchenware Private Limited Full time**About** **Us**: The Indus Valley is Indias fastest-growing D2C brand revolutionizing the cookware industry with sustainable and healthy products. Our mission is to transform everyday cooking with eco-friendly, toxin-free solutions that promote better living. We are on the lookout for a Customer Care to join our vibrant team. **Position Overview**: We are...
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Customer Care Associate
2 weeks ago
Chennai, India NTT DATA Full timeJob Description Ensuring accurate and timely completion of transactions to meet or exceed client SLAs. Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables Review remittance and action the claim for solution towards payment. Responding to customer requests by phone and/or in writing to ensure timely...
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Customer Care Executive
6 days ago
Royapuram, Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time**Position Overview**: The Aesthetic Clinic Receptionist is the first point of contact for patients and visitors, responsible for providing exceptional customer service and administrative support. This role involves managing appointments, handling inquiries, and ensuring a welcoming environment that reflects the clinic's standards. **Key...
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Associate - Ar Collections
7 days ago
Coimbatore, Tamil Nadu, India Avantor Full timeThe Opportunity The Credit Analyst is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections resolving customer billing problems and reducing accounts receivable delinquency Will have to strike a balance between maintaining trustful relationships and ensuring timely payment...
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Customer Care Executive
21 hours ago
Anna Nagar, Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time**Position Overview**: The Aesthetic Clinic Receptionist is the first point of contact for patients and visitors, responsible for providing exceptional customer service and administrative support. This role involves managing appointments, handling inquiries, and ensuring a welcoming environment that reflects the clinic's standards. **Key...
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Associate - Ar Collections
6 days ago
Coimbatore, Tamil Nadu, India Avantor Full timeThe Opportunity: - Job Description - Avantor is looking for a dynamic, forward-thinking, and experienced Credit Analyst- This role will be a full-time position based out of our Coimbatore office. Credit Analyst is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections,...
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Tele Caller Executive
2 weeks ago
Chennai, Tamil Nadu, India BALAS ASSOCIATE Full timeLooking for Banking Collection Associate Fresher and Experienced Telecallers, Collection Executives and Team Leaders. **Job Types**: Full-time, Fresher, Freelance Contract length: 3 months Pay: ₹8,086.00 - ₹30,143.28 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift Ability to commute/relocate: -...
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Chennai, Tamil Nadu, India NTT DATA Full timeAt NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally we ensure a...