Merchant Onboarding Executive

4 weeks ago

Thane MH IN Crescent Business Solution Full time

Job description We are Merchant Onboarding Executive Good knowledge in excel SAl upto 15k Location Rabale Sigma It park Role Backend Process Crescent Business Solutions doing business as Rucards Rucards is a leading provider of prepaid card solutions specializing in Prepaid Cards Prepaid Gift Cards Brand Vouchers and Corporate Expense Management Solutions We are looking for a detail-oriented and efficient Back Office Support Query Executive to manage non-voice support functions resolve queries and ensure smooth data and process management Key Responsibilities Review and verify merchant documentation KYC business registration financials in line with regulatory and company onboarding requirements Ensure complete and compliant submission of merchant documents prior to activation Coordinate with internal teams and banking payment partners for seamless onboarding Manage documentation flow through secure channels and track TATs for each stage Maintain accurate logs and trackers for all merchant applications and onboarding statuses Liaise with merchants to collect missing information or rectify discrepancies Escalate delays or issues as per internal SOP and escalation protocols Assist in generating onboarding MIS reports and audit-ready documentation archives Required Skills Qualifications Bachelor s degree in Commerce Business Administration or equivalent 1-3 years of experience in merchant onboarding KYC verification or document control preferably in fintech banking or payments Understanding of KYC norms and documentation requirements for various entity types Sole Proprietor Partnership Pvt Ltd LLP etc Proficient in MS Excel or Google Sheets and comfortable with document exchange platforms shared drives etc Strong communication skills written and verbal and ability to coordinate with multiple stakeholders Detail-oriented organized and committed to maintaining compliance and documentation accuracy Preferred Skills Experience in onboarding for payment gateway POS UPI or digital commerce platforms Exposure to compliance processes and regulatory guidelines in digital payments Familiarity with CRM or document workflow tools Work exprience 6 Month to 1 year for relavant exprience Job Type Full-time Pay 25 000 00 - 30 000 00 per month Benefits Provident Fund Work Location In person

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