Area Collections Manager

4 weeks ago

Mumbai, Maharashtra, India WorkAsPro Full time
Job Description

Job Description

Job Title:

Area Collections Manager

Location: Mumbai Metropolitan Region (On-site)

Type: Full-time

About PhonePe

- Leading digital payments platform in India with 600M+ users and 40M+ merchants.
- Expanding into financial services like Insurance, Lending, Wealth, and tech-enabled consumer businesses.
- Culture focuses on ownership, innovation, and fast execution.

Key Responsibilities

- Strategize and drive collections for the assigned regions portfolio.
- Ensure compliance with collection processes.
- Control roll rates and recover overdue payments from delinquent accounts.
- Drive higher resolution rates across delinquency buckets.
- Develop and implement collection strategies tailored to the nature of exposure and delay severity.
- Continuously improve collections processes for efficiency.
- Drive implementation of collections SOP and regulatory compliance controls.
- Monitor delinquent portfolios daily and devise location-level strategies for smooth operations.

Functional Competencies

- Business Acumen: Analyze and improve day-to-day collection processes.
- Analytical: Use data-driven insights to enhance process efficiency.
- Stakeholder Management: Communicate proactively and resolve disagreements maturely.
- Results Oriented: Deliver short-term and long-term business goals.

Candidate Profile

- MBA/Graduate or higher qualification.
- Minimum 5 years experience in collections.
- Experience in NBFCs, Banks, or Fintech is mandatory.
- Strong decision-making, ability to work under pressure, and excellent communication skills.

Benefits

- Medical, critical illness, accidental, and life insurance.
- Wellness programs and onsite medical center.
- Parental support programs (maternity, paternity, adoption, daycare).
- Relocation, travel, and transfer support.
- Retirement benefits including PF, gratuity, NPS.
- Higher education assistance, car lease, salary advance, etc.

Why Join PhonePe

- Work with one of Indias fastest-growing fintech leaders.
- Dynamic and inclusive work culture that values innovation and expression.
- Opportunity to impact millions of users with cutting-edge financial services.

Tagged As

- Fintech
- CBDC
- OpenBanking
- WealthTech
- SustainableFinance
- RegTech
- Embeddedfinance
- React
- React Native
- HTML
- Development
- Remote
- Non Tech
- Web3
- NFT
- Solidity
- Developer
- Marketing
- DeFi
- Internship

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