
Key Account Manager – E-commerce Sales
3 weeks ago
- Business Planning & Growth
- Own and drive month-on-month business planning across primary and secondary sales.
- Develop GTM strategies and execution plans for new product launches across marketplaces.
- Track performance against business plans, analyze gaps, and implement corrective actions.
- Marketplace Operations & Account Management
- Manage end-to-end marketplace operations including billing, PO management, and payment reconciliation.
- Ensure availability, visibility, and fulfilment of stock across platforms.
- Liaise with marketplace category managers to drive growth, visibility, and promotional campaigns.
- Internal Coordination
- Work closely with supply chain, finance, and operations teams to ensure timely order fulfilment and billing accuracy.
- Monitor inventory levels and coordinate replenishment to avoid stock-outs or excess holding.
- Track payments against billing and resolve discrepancies with marketplaces in coordination with finance.
- Relationship Management
- Build and maintain strong working relationships with marketplace category teams.
- Identify growth opportunities and negotiate for visibility slots, promotions, and strategic tie-ups.
- Analysis & Reporting
- Track KPIs on sales, margins, fulfilment, and payments.
- Provide regular reports and insights to management on business performance.
- Benchmark against competition and suggest strategies for improvement.
Desired Candidate Profile
- Experience: 3–5 years of experience in Key Account Management / E-commerce / Marketplace Sales.
- Industry Preference: Automotive, Auto-Accessories, or Consumer Durables. Candidates from other consumer-facing industries with strong marketplace experience will also be considered.
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