Only 24h Left Service Engineer

4 weeks ago


Ghaziabad India Ingersoll Rand Full time

Job Description

Job title: Service Engineer

Location: Ghaziabad

About Us

Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive environment. For more information visit: www.irco.com.

Job Overview

This position will be responsible for maintaining, repairing, and ensuring the optimal performance of Ingersoll Rand product portfolio in Industrial power tools and lifting equipment used in various industries like manufacturing, maintenance, automotive, transportation etc.

Responsibilities

- Set up and calibrate power tools and lifting equipment at customer sites.
- Ensure compliance with safety standards during installation.
- Diagnose mechanical, electrical, and software faults.
- Conduct preventive maintenance to reduce downtime.
- Perform inspections and certifications for lifting equipment.
- Maintain records of safety checks and compliance audits.
- Provide on-site and remote troubleshooting assistance.
- Guide customers on proper usage, maintenance, and safety practices.
- Handle warranty claims and escalate complex issues to technical teams.
- Maintain detailed service logs, inspection reports, and repair histories.
- Document customer feedback and recurring issues for product improvement.
- Train customers and junior technicians in equipment handling and maintenance.
- Stay updated with new technologies, tools, and service protocols.
- Visit customer sites for scheduled maintenance, emergency repairs, and audits.
- Work in varied environments including construction sites, factories, and warehouses.
- Revenue delivery and payment collections
- Execution of Service agreements.
- Maintain and update product installation base in the region

Requirements

- Diploma, B.Tech./BE or equivalent degree in Mechatronics /Electrical Engineering
- 5-7 years experience in Industrial Power Tools and Lifting domain.

Core Competencies

- Good follow up skills
- Self-driven
- Innovative
- Team player
- Problem solving and analysis
- Excellent communication skills
- Customer management
- Site management

KPI's

- Utilization
- Response time
- First time fix rate
- Contracts retention rate
- Collections
- Revenue

Preferences

- Diploma, B.Tech./BE or equivalent degree in Mechatronics/Electrical Engineering with experience in PLC programming/executing and maintaining controls and automation installations.
- Experience in project management

Travel & Work Arrangements/Requirements

- Travel (As and When required)

What We Offer

- We are all owners of the company Stock options (Employee Ownership Program) that align your interests with the company's success.
- Yearly performance-based bonus, rewarding your hard work and dedication
- Leave Encashments
- Maternity/Paternity Leaves
- Employee Health covered under Medical, Group Term Life & Accident Insurance
- Employee Assistance Program
- Employee development with LinkedIn Learning
- Employee recognition via Awardco
- Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.



  • Ahmedabad, India Left of Centre Marketing Full time

    Job Description Key Responsibilities - Collaborate with the team to ensure consistency of designs across various media outlets - Create compelling and effective logos, designs, print, and digital media - Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends About Company: Left Of Centre...


  • Pune, India Mphasis Full time

    Job Description Job Title : Tr Customer Support Officer - BPO Work Location :Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office) Shift time : M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift ) Two ways cabs available uptill 40 kms (Complete Night shifts only) Responsibilities Mphasis...

  • Service Engineer

    2 weeks ago


    Pimpri, India Padmatech Industries Pvt.Ltd Full time

    Job Description Designation: Service Engineer - After Sales Service Reporting Structure Reporting to: MD- Marketing. Position reporting into this role: NA Educational Qualification Diploma in Mechanical / BE mechanical Work Experience 2 6 years in Engineering service Industry Diploma Holder & 5 8 years in Fabrication/Engineering industry BE. Job Description...


  • Ahmedabad, India Sartorius Full time

    Job Description For Sartorius Stedim India Pvt. Ltd, we are looking for the Services Engineer to join our team in Ahmedabad. In this role, He will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Key...


  • India Hillenbrand Full time

    Position Summary The position will be responsible for assembling fitting and installing mechanical components and systems according to specifications and engineering drawings This role requires a strong understanding of mechanical principles precision measurement and the ability to work with various tools and equipment Work You ll Do Assemble mechanical...

  • Service coordinator

    4 weeks ago


    Hyderabad, India Johnson Controls Full time

    Job Description - PRIMARY Purpose (Why does this job exists) Knowledge & experience Sap for Raising PR and billing request - primary DUTIES: Maintain Material delivery tracking and proactive update & Monitor spare parts availability Coordinate with service team, including installations, repairs, maintenance and PPM timely submission of PM and service...


  • Pune, India NiCE Full time

    Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about Our full stack...


  • Pune, India NiCE Full time

    Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about Our full stack...


  • India Venture Smarter Full time

    Venture Smarter was founded by experts in law finance and strategy who saw a need for a more holistic approach to business consultancy United by core values of innovation integrity and impact we offer a 360-degree suite of solutions tailored to each client s needs Over the years we ve successfully guided businesses through growth market transitions ...


  • Chennai, India Atlas Copco Full time

    Job Description Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Join our dynamic team and make an impact in a...