Service Engineer

13 hours ago

Pimpri India Padmatech Industries Pvt.Ltd Full time

Job Description Designation: Service Engineer - After Sales Service Reporting Structure Reporting to: MD- Marketing. Position reporting into this role: NA Educational Qualification Diploma in Mechanical / BE mechanical Work Experience 2 6 years in Engineering service Industry Diploma Holder & 5 8 years in Fabrication/Engineering industry BE. Job Description - Responsible for high standards of service response and quality in Padmatech Industries. - Keeping the technical documentation related to Service up to date and timely circulating to Production team. - Responsible for specifying the tools and tackles required by central and periodically ensuring that these are available and in good working order. Responsible for maintenance for service equipment including yearly service contracts - Ensuring proper processes in the execution of service functions and ensuring that these Processes are followed including quality of the service job completed and quality of the Service report submitted. - Laying down standards for service response time and monitoring that these are met. Workingtowards continuous improvement of these standards - Providing technical support to production team. Final responsibility for closure of a service case. - Recording and analysis of service jobs and circulation of this information. Maintaining SRS (service record system) and consolidation of all units Service Register - Coordination between sales, customer, OF (Order fulfill departments) till service issue is Closed. - Responsible to attending emergency service jobs within the target time frame. Making failure analysis report and timely circulation of this report. - Responsible for implementation of annual maintenance contracts for customers. - Responsible for delivery of paid and unpaid service and maintenance. - Arranging necessary quotation for any spares from Padmatech Industries Company / local market. - Making and sending service estimates and follow up for work order confirmation. - Responsible for complete customer satisfaction for the service function. - Execution of various and critical service job. - Maintain necessary spares inventory at Service center to ensure quick service response. - Maintenance of Quality Manual System Required Skills - Use of various techniques in service. - Detailed Knowledge of production. - Basic & Expert Service of rotating equipment. - Communication skill. Employee Signature ( Receiver) I undersigned & acknowledged I have read carefully all job responsibilities relatedwith my job & fulfill all required skills for doing my job. Primary Internal Interactions Primary External Interactions Senior Management, employees of all levels. All service vendors & Customers. Apply For This Position First Name* Middle Name Last Name* Email* Mobile Phone* Experience* Current Salary Expected Salary Available To Join (in days) Current Location Last Working Day Upload Resume* By applying, you hereby accept the data processing terms under the Privacy Policy and give consent to the processing of the data as part of this job application. Contact Padmatech Industries for world-class equipment to boost your business & productivity. Contact Us Contact Padmatech Industries for world-class equipment to boost your business & productivity. Contact Us

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