
Senior Service Delivery Manager
1 day ago
Job Description Greetings from Themesoft We are looking for a Service Delivery Manager to oversee the managed services, operations, and support for Manufacturing (MES) and Quality (QMS) applications in a GxP-regulated environment. Role Overview: - Lead a shift-based team in Chennai delivering L2/L3 support for Mfg. & Quality applications (MES, QMS, LIMS, EBR). - Drive Incident, Problem, Change, and Release Management per ITIL best practices. - Serve as the primary liaison for stakeholders and third-party vendors. - Ensure compliance with GxP regulations and internal SOPs. - Identify trends, root causes, and opportunities for continual service improvement. Technical Requirements: - 1218 years of IT experience, with a strong background in service delivery/application support for GxP-regulated systems. - Experience in managing Pharmaceutical manufacturing applications like MES (e.g., PAS-X, Rockwell, POMS) and QMS (e.g., TrackWise, Veeva QualityDocs). - Prior team management experience in a global or shift-based model. - ITIL v4 certification preferred. - Manufacturing domain experience is a plus. Apply Now or share your resume with [Confidential Information] for more information. #hiring #ServiceDeliveryManager #PharmaIT #MES #QMS #GxP #ITIL #ManufacturingIT #ChennaiJobs #QualitySystems #ApplicationSupport #ManagedServices
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Senior Service Delivery Manager
4 weeks ago
Hyderabad, India HCLTech Full timeJob Description Job Title: Senior Service Delivery Manager Location: Hyderabad Job Type: Full-Time Experience Level: 12+ Years Team: Platform AMS Team About the Role We are seeking a Senior Service Delivery Manager (SDM) with a strong technical background and experience in managing large scale Digital production cloud platforms. As an SDM, you will...
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Senior Service Delivery Manager
1 day ago
Chennai, India Themesoft Inc. Full timeJob Description Service Delivery Manager - Manufacturing & Quality Applications Location: Chennai, India Schedule: Shift Work (Mandatory to support 24x7 or extended global operations) Role Overview The Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.) and Quality...
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Senior Service Delivery Manager
3 days ago
Bangalore Urban, Karnataka, India, IN SLK Full timeJob Title: Senior Delivery Manager – Managed Services Location: Bangalore Experience: Minimum 18 Years Employment Type: Full-Time Overview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services,...
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Service Delivery Manager
2 days ago
India CIGNEX Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey ResponsibilitiesClient Relationship Management: Serve as the primary liaison between clients and the ServiceNow delivery team, ensuring client requirements are understood, expectations are managed, and satisfaction is maintained.Service Delivery Oversight: Lead the delivery of IT services on the ServiceNow platform, ensuring timely execution and...
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Service Delivery Manager
2 weeks ago
Bengaluru, India ISG (Information Services Group) Full timeJob Description Description Role Summary The Senior Service Delivery Manager (SDM) is a critical leadership position with at least 12-15 years experience responsible for the successful end-to-end delivery of services to a key client or set of clients. This role serves as the executive client interface and single point of accountability for operational...
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Regional Service Delivery Manager
2 weeks ago
Chennai, Tamil Nadu, India Accel It Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole - Regional Service Delivery Manager Location: Chennai & MumbaiCompany: Accel IT Services, a division of Accel ltd.About Us:Accel IT Services, a division of Accel Limited, is a reliable and long-term digital transformation partner for IT, VSAT and enterprises customers. The company specializes in Warranty and Logistics Management Services, Infrastructure...
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Senior Service Delivery Manager
22 hours ago
Chennai, Tamil Nadu, India, Tamil Nadu Themesoft Inc. Full timeService Delivery Manager - Manufacturing & Quality ApplicationsLocation: Chennai, IndiaSchedule: Shift Work (Mandatory to support 24x7 or extended global operations)Role OverviewThe Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.) and Quality (GxP) IT...
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Service Delivery Manager
1 week ago
india Chronos Consulting Full timeJob Description IT vacancy with Oil and Gas client in India – Service Delivery Manager The Service Delivery Manager will be responsible for the strategic oversight and management of IT infrastructure, operational support, and IT security across the organization. This pivotal role entails leading the consolidation of IT services and infrastructure,...
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Manager - Service Delivery
3 weeks ago
Chennai, India Tata Communications Limited Full timeJob Description The Manager of Customer Order Management who has the competency to lead the end-to-end order fulfillment process for foreign clients, ensuring timely and accurate processing of orders, maintaining high customer satisfaction, and driving continuous improvement in operations. This role demands strong coordination across internal teams and...
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Senior Service Delivery Manager
2 days ago
Chennai, Tamil Nadu, India Themesoft Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per yearGreetings from ThemesoftWe are looking for aService Delivery Managerto oversee the managed services, operations, and support forManufacturing (MES)andQuality (QMS)applications in a GxP-regulated environment.Role Overview:Lead a shift-based team in Chennai delivering L2/L3 support for Mfg. & Quality applications (MES, QMS, LIMS, EBR).Drive Incident, Problem,...