Service Desk Engineer

14 hours ago

Navi Mumbai Mumbai India Intertec Systems Full time

Job Description Skills: Microsoft Office, Active Directory, exchange online, service now, DHCP/DNS/VPN/IP/TCP, MS 900, AZ 900, teams administration, Job Title : Service Desk Engineer Experience : 3 to 5 years Certification : ITIL Foundation, MCSE, CCNA, CompTIA A+, CompTIA N+, Azure or any Cloud/Technology related certificates Responsibilities - Serve as the first line of support for end-user technical issues via phone, email, or ticketing system. - Troubleshoot and resolve issues related to Office 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.). - Assist with user account management in Microsoft 365 (password resets, license assignments, mailbox permissions). - Provide basic support for network connectivity issues (Wi-Fi, VPN, DNS, IP configuration). - Escalate complex issues to appropriate teams while maintaining ownership until resolution. - Document incidents, solutions, and procedures in the knowledge base and ITSM Ticketing tool. - Educate users on best practices and self-service tools. - Monitor and follow up on open tickets to ensure timely resolution and user satisfaction. Mandatory - 3 years of experience in a Service Desk or IT Support role. - Strong knowledge of Microsoft Office 365 suite and admin portal. - Familiarity with Active Directory, Exchange Online, and Teams administration. - Basic understanding of networking concepts (TCP/IP, DHCP, DNS, VPN). - Experience with ticketing systems (e.g., ServiceNow, Service Desk Plus) - Excellent communication and interpersonal skills. - Ability to multitask and prioritize in a fast-paced environment - Microsoft certifications (e.g., MS-900, MD-102, AZ-900) are a plus

  • Service Desk Engineer

    4 days ago

    Navi Mumbai, Maharashtra, India Intertec Softwares Pvt Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title : Service Desk EngineerExperience : 3 to 5 yearsCertification : ITIL Foundation, MCSE, CCNA, CompTIA A+, CompTIA N+, Azure or any Cloud/Technology related certificatesResponsibilities :Serve as the first line of support for end-user technical issues via phone, email, or ticketing system. Troubleshoot and resolve issues related to Office 365...

  • Service Desk

    1 week ago

    Navi Mumbai, Maharashtra, India MM Staffing & Career Consultants Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description:Hello,Greetings from MM ManagementI am Krishna from MM Management. MM Management is into Global Recruitment Services providing manpower across the Globe. Your profile is shortlisted for the position of Service Desk.location : Mahape, Navi MumbaiJob Type : Full TimeService desk analysts neutralize direct customer issues by support with...

  • Service Desk Engineer

    3 days ago

    navi mumbai, India Intertec Softwares Pvt Ltd Full time

    Job Title : Service Desk EngineerExperience : 3 to 5 yearsCertification : ITIL Foundation, MCSE, CCNA, CompTIA A+, CompTIA N+, Azure or any Cloud/Technology related certificatesResponsibilities :Serve as the first line of support for end-user technical issues via phone, email, or ticketing system. Troubleshoot and resolve issues related to Office 365...

  • Global Service Desk Engineer

    2 weeks ago

    Navi Mumbai, India BDx Data Centers Full time

    Global Service Desk Senior Engineer COMPANY OVERVIEW BDx is Asia’s fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for hyperscalers, large enterprises, and AI customers. Operating across high-growth markets—including Indonesia, Hong Kong, Singapore, and Taiwan—BDx currently...

  • Global Service Desk Engineer

    2 weeks ago

    Navi Mumbai, India BDx Data Centers Full time

    Global Service Desk Senior Engineer COMPANY OVERVIEWBDx is Asia’s fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for hyperscalers, large enterprises, and AI customers. Operating across high-growth markets—including Indonesia, Hong Kong, Singapore, and Taiwan—BDx currently...

  • Global Service Desk Engineer

    2 weeks ago

    navi mumbai, India BDx Data Centers Full time

    Global Service Desk Senior Engineer COMPANY OVERVIEWBDx is Asia’s fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for hyperscalers, large enterprises, and AI customers. Operating across high-growth markets—including Indonesia, Hong Kong, Singapore, and Taiwan—BDx currently...

  • Global Service Desk Engineer

    5 days ago

    Navi Mumbai, India BDx Data Centers Full time

    Global Service Desk Senior Engineer COMPANY OVERVIEWBDx is Asia’s fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for hyperscalers, large enterprises, and AI customers. Operating across high-growth markets—including Indonesia, Hong Kong, Singapore, and Taiwan—BDx currently...

  • Global Service Desk Engineer

    5 days ago

    Navi Mumbai, India BDx Data Centers Full time

    Global Service Desk Senior Engineer COMPANY OVERVIEWBDx is Asia’s fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for hyperscalers, large enterprises, and AI customers. Operating across high-growth markets—including Indonesia, Hong Kong, Singapore, and Taiwan—BDx currently...

  • IT Support Specialist

    2 weeks ago

    India Mint Service Desk Full time

    IT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...

  • Global Service Desk Engineer

    2 weeks ago

    navi mumbai, India BDx Data Centers Full time

    Global Service Desk Senior Engineer COMPANY OVERVIEW BDx is Asia’s fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for hyperscalers, large enterprises, and AI customers. Operating across high-growth markets—including Indonesia, Hong Kong, Singapore, and Taiwan—BDx currently...