Analyst [15h Left]
3 days ago
Job Description Job Title: BPO Analyst Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service. The ideal candidate will provide actionable feedback and recommend process improvements to enhance service efficiency. Key Responsibilities: Quality Audits & Compliance: - Monitor and assess call/chat/email interactions to ensure adherence to company policies, compliance standards, and quality guidelines. - Identify service gaps, communication errors, and training needs to improve overall customer experience. - Ensure agents follow data security, privacy policies, and regulatory guidelines in all customer interactions. Performance Evaluation: - Provide constructive feedback to agents and team leads to enhance service quality. - Identify trends and recurring issues in customer interactions and recommend improvement strategies. Process Optimization & Training Support: - Collaborate with team leadto suggest quality and coaching materials. - Develop and implement best practices for handling customer interactions across voice, chat, and email. - Work on process enhancements to improve efficiency, reduce errors, and enhance customer satisfaction. Required Skills & Qualifications: Education & Experience: - Bachelor's degree in any field. - Excellent verbal and written communication skills. - Strong problem-solving and analytical thinking abilities. - Ability to multitask, work in fast-paced environments, and adapt to evolving business needs. Communication & Attention to Detail:
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▷ 15h Left! Data Analyst
3 weeks ago
Chandigarh - Mohali, Punjab, India Chandigarh University Full timeWe are seeking a detail-oriented and analytical Data Analyst to join our team The ideal candidate will be responsible for collecting processing and analyzing data to help drive strategic business decisions You will transform raw data into meaningful insights using statistical tools and visualization software Key Responsibilities Collect clean and...
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Online Marketing Analyst
4 weeks ago
Chandigarh, India Rgb Webtech Full timeJob Description Key Responsibilities: SEO Strategy Development: - Develop and execute data-driven SEO strategies aligned with business goals to boost organic traffic and search engine rankings. Keyword Research: - Perform in-depth keyword research to identify high-potential keywords and integrate them into content, meta tags, headers, and...
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15h Left: Analyst, General Ledger
3 days ago
Chandigarh, India Oceaneering International Full timeCompany Profile Since year 2003 Oceaneering s India Center has been an integral part of operations for Oceaneering s robust product and service offerings across the globe This center caters to diverse business needs from oil and gas field infrastructure subsea robotics to automated material handling logistics Our multidisciplinary team offers a wide spectrum...
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▷ Only 24h Left! Analyst
2 weeks ago
Chandigarh, India eClerx Investments Ltd Full timeJob Description Job Description: Inbound Voice Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for...
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15h Left! Magento Developer
4 weeks ago
Chandigarh, India Rgb Webtech Full timeJob Description Experienced Magento Developer Jobs Job Vacancy at RGB Web Tech Web Design and Development Company As a Magento Developer, you will play a crucial role in designing, implementing, and maintaining e-commerce websites using the Magento platform. You will collaborate with cross-functional teams to ensure the seamless operation of online stores...
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[15h Left] Smo Manager
4 weeks ago
Chandigarh, India Rgb Webtech Full timeJob Description Key Responsibilities: - Develop and execute comprehensive social media optimization strategies to boost brand awareness, audience engagement, and website traffic. - Manage and oversee company social media accounts across platforms including Facebook, Twitter, LinkedIn, Instagram, Pinterest, and others. - Create and curate engaging,...
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▷ 15h Left! Motion Designer
4 weeks ago
Chandigarh, India Rgb Webtech Full timeJob Description Key Responsibilities: - Collaborate with creative teams to conceptualize and design motion graphics and animations that align with brand and campaign objectives - Create 2D and 3D animations using tools such as Adobe After Effects, Cinema 4D, or equivalent software - Develop storyboards and animatics to plan out animations and video...
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▷ 15h Left! Canva Designer
4 weeks ago
Chandigarh, India Rgb Webtech Full timeJob Description Key Responsibilities: - Develop creative and visually compelling designs for websites, social media, print materials, presentations, and marketing campaigns. - Collaborate with cross-functional teams including Marketing, Content, and Product to understand project requirements and deliver effective visual solutions. - Maintain and evolve the...
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Web Designer
4 weeks ago
Chandigarh, India Cogniter Technologies Full timeJob Description We are seeking a creative and skilled Web Designer with at least 3 years of experience in HTML and CSS. The ideal candidate will have a solid understanding of web design principles, user experience (UX), and responsive design. In this role, you will be responsible for designing visually appealing and functional websites that align with brand...
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15h Left! Smm Manager
4 weeks ago
Chandigarh, India Rgb Webtech Full timeJob Description Smm Manager Vacancy Job Vacancy at RGB Web Tech Web Design and Development Company We are searching for a talented and dynamic Social Media Manager (SMM) to lead our social media efforts. The ideal candidate will have a deep understanding of social media platforms, content strategy, and audience engagement. As an SMM, you will be...