Analyst [15h Left]
4 days ago
Job Description Job Description Job Description: Outbound Voice Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities: - Make outbound calls to customers to address reported technical issues. - Listen actively to customers concerns and accurately diagnose the root cause of the problem. - Provide clear and concise instructions to customers on troubleshooting steps. - Guide customers through troubleshooting processes, ensuring they understand each step. - Utilize various tools and resources to identify and resolve technical issues efficiently. - Document all interactions and resolutions accurately in the customer database. - Escalate unresolved issues to appropriate internal/external teams for further investigation. - Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome. - Adhere to company policies and procedures at all times. Requirements: - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail. - Ability to remain calm and patient when dealing with frustrated customers. - Technical aptitude and ability to quickly learn and understand new technologies. - Previous experience in a technical support or customer service role is preferred. - Familiarity with CRM software and call center technology is a plus. - High school diploma or equivalent; additional technical certifications are a bonus. Education: Bachelor's degree in any field is preferred.
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Analyst [15h Left]
3 weeks ago
Chandigarh, India eClerx Investments Ltd Full timeJob Description Job Title: BPO Analyst Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service. The...
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15h Left: Financial Analyst
4 days ago
India DraconX Full timeCompany Description At DraconX, we transform innovative ideas into intelligent, scalable digital solutions. Specializing in AI business automation and AI-driven SaaS platforms, we develop MVPs, custom software, and automation systems to accelerate growth and innovation for startups and enterprises. Our expertise in AI, data analytics, and cloud technologies...
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▷ (15h Left) Business Analyst
3 weeks ago
Bengaluru, India LunaHire Full timeJob Description Business Analyst Location: HSR, Bangalore (Monday, Tuesday and Thursday in office) About the Client Our Client is on a mission to help organizations navigate complex data and maximize the role of data in driving business growth. They partner with companies to connect data & analytics processes to the Final Mile of the decision-making process....
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▷ 15h Left! Business Analyst
3 weeks ago
Pune, India Deutsche Bank Full timeJob Description Position Overview Job Title: Business Analyst Corporate Title: AVP Location: Pune, India Role Description Business analyst will work along with a high performing software development team in delivering high quality and high-performance software in the entitlement management space for Deutsche Bank's Corporate Bank. Domain Knowledge: Corporate...
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▷ 15h Left: Analyst
2 days ago
Bengaluru, India HSBC Full timeJob Description Some Careers Have More Impact Than Others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling...
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(15h Left) Technofunctional Business Analyst
4 weeks ago
Bengaluru, India SWITS DIGITAL Private Limited Full timeJob Description Job Title: Technofunctional Business Analyst Experience: 48 years Location: Bangalore Job Summary We are seeking an experienced Technofunctional Business Analyst to bridge the gap between business needs and technical solutions. The ideal candidate will gather, analyze, and document business and technical requirements, work closely with...
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▷ 15h Left! Defi Analyst
3 weeks ago
India KernelDAO Full timeJob Description Job Overview KernelDAO is seeking a DeFi Analyst who will play a key role in supporting our decentralized initiatives through research, data analysis, and protocol engagement. This role requires a strong foundation in DeFisomeone who has firsthand on-chain experience with wallets, bridging, lending, and transactions, combined with analytical...
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Analyst /Senior Analyst (Generalist) (15h Left)
12 hours ago
Delhi, India L.E.K. Consulting Full timeJob Description Location New Delhi Job Description Job title: Analyst /Senior Analyst (Generalist) Company Description We're L.E.K. Consulting, a global strategy consultancy working with business leaders to seize competitive advantage and amplify growth. Our insights are catalysts that reshape the trajectory of our clients businesses, uncovering...
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Customer Relationship Management Manager
4 days ago
India Iris Cosmetics Full timeJob Description Verify customer details and confirm online orders via call/SMS/email. Ensure COD orders are genuine to reduce return-to-origin (RTO) cases. Address customer queries related to order status and delivery timelines. Contact customers whose orders have failed delivery attempts. Reach out to customers who have left items in their cart without...
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▷ [15h Left] Sustainability Analyst
2 weeks ago
Gurugram, India Syneos Health Full timeJob Description Description Sustainability Analyst Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as...