Analyst [15h Left]
4 weeks ago
Job Description Job Description Job Description: Outbound Voice Analyst We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them. Key Responsibilities: - Make outbound calls to customers to address reported technical issues. - Listen actively to customers concerns and accurately diagnose the root cause of the problem. - Provide clear and concise instructions to customers on troubleshooting steps. - Guide customers through troubleshooting processes, ensuring they understand each step. - Utilize various tools and resources to identify and resolve technical issues efficiently. - Document all interactions and resolutions accurately in the customer database. - Escalate unresolved issues to appropriate internal/external teams for further investigation. - Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome. - Adhere to company policies and procedures at all times. Requirements: - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail. - Ability to remain calm and patient when dealing with frustrated customers. - Technical aptitude and ability to quickly learn and understand new technologies. - Previous experience in a technical support or customer service role is preferred. - Familiarity with CRM software and call center technology is a plus. - High school diploma or equivalent; additional technical certifications are a bonus. Education: Bachelor's degree in any field is preferred.
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15h Left: Financial Analyst
4 weeks ago
India DraconX Full timeCompany Description At DraconX, we transform innovative ideas into intelligent, scalable digital solutions. Specializing in AI business automation and AI-driven SaaS platforms, we develop MVPs, custom software, and automation systems to accelerate growth and innovation for startups and enterprises. Our expertise in AI, data analytics, and cloud technologies...
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▷ 15h Left: Analyst
3 weeks ago
Bengaluru, India HSBC Full timeJob Description Some Careers Have More Impact Than Others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling...
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Analyst /Senior Analyst (Generalist) (15h Left)
3 weeks ago
Delhi, India L.E.K. Consulting Full timeJob Description Location New Delhi Job Description Job title: Analyst /Senior Analyst (Generalist) Company Description We're L.E.K. Consulting, a global strategy consultancy working with business leaders to seize competitive advantage and amplify growth. Our insights are catalysts that reshape the trajectory of our clients businesses, uncovering...
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▷ [15h Left] IT Compliance Analyst
4 weeks ago
India Dautom Full timeJob Description IT Compliance Analyst Overview: Ensure the organization's IT systems, processes, and services comply with current and emerging standards, including information security, IT service management, and AI governance. Conduct compliance reviews, risk assessments, audits, and report KPIs to support continuous improvement and alignment with evolving...
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Customer Relationship Management Manager
4 weeks ago
India Iris Cosmetics Full timeJob Description Verify customer details and confirm online orders via call/SMS/email. Ensure COD orders are genuine to reduce return-to-origin (RTO) cases. Address customer queries related to order status and delivery timelines. Contact customers whose orders have failed delivery attempts. Reach out to customers who have left items in their cart without...
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[15h Left] Appian QA Analyst
4 weeks ago
India nineDots.io Full timeQA Analyst (Appian, Banking) – Contract Immediate Start | Remote | GCC Hours We’re hiring an Appian QA Analyst to support a major digital banking transformation programme across the GCC. This role is strictly for candidates with proven Appian QA testing experience, no other profiles will be considered at this stage. You’ll be responsible for designing,...
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15h Left: Sustainability Analyst
4 weeks ago
Hyderabad, India Carrier Climate Solutions Transportation Full timeJob Description Role: Sustainability Analyst Location: Hyderabad, India Full/ Part-time: Full-time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new...
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15h Left! Associate Systems Analyst
4 weeks ago
Hyderabad, India SS&C Technologies Full timeJob Description As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and...
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▷ 15h Left: Data Analyst Trainee
3 weeks ago
Pune, India Scoutit Full timeJob Description We are looking for Data Analyst Trainees. Salary: INR 7,00,000 - 10,00,000 / year Responsibilities - Creation of assigned reports in time and quality - Continuous optimization and automation of reporting - Definition, coordination, and creation of interactive dashboards using modern visualization tools - Enhance practical knowledge and...
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Quality Assurance Analyst
3 weeks ago
India Harris Computer Full timeBusiness Unit Connecture is a software company offering SaaS and API solutions to health plans large multicarrier organizations financial services companies small to-midsized insurance agencies Pharmacy Benefit Managers and others Connecture has been delivering compliant solutions for 20 years Supporting 9 of the 10 top U S health insurance carriers more...