Analyst - Planning & Scheduling - BPO
1 week ago
Job Description Responsibilities: - Develop and manage daily, weekly, and monthly schedules to ensure optimal workforce utilization. - Coordinate with operations teams to forecast volume and plan capacity accordingly. - Monitor real-time performance metrics and make necessary schedule adjustments. - Analyze workforce data to identify trends and recommend improvements in planning processes. - Ensure timely communication of schedule updates and changes to all relevant stakeholders. - Collaborate with different departments to align scheduling with business goals.
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Sterling - Scheduling/Planning Analyst
3 days ago
Mumbai, India Sterling Full timeAs a Planning Analyst, youll be the master of schedules and forecasts, ensuring resources are perfectly aligned with business demand.Your work will keep operations running smoothly while supporting employee satisfaction through well-planned shifts.This role is ideal for someone who combines analytical thinking with exceptional organizational skills.Duties...
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Mum - BPO - Scheduler
2 days ago
Mumbai, Maharashtra, India Yugn Full time ₹ 4,50,000 per yearProfile: Scheduler Sector: BPO Location: Mumbai (Work from Office only) Experience: Min. 1 yr on paper experience as Scheduler Education: Graduation (any stream) Salary: Up to 4.50 lacs CTC + Incentives Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week Off Description: · Responsible for Reports and Data from Operations...
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Scheduling Analyst
2 weeks ago
Mumbai, Maharashtra, India Apex One Full time ₹ 9,00,000 - ₹ 12,00,000 per yearScheduling Analyst Support the senior management team in maintaining the optimal agent schedule design and profile to meet business demands. Work with offshore teams to ensure schedules are accurate and as per WFM processes.Accountability & ActivitiesResults Focused:Perform analysis on the schedule fit efficiency to ensure optimum solutions through working...
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Wfm Scheduler
6 days ago
Mumbai, India Digital Salt Technologies Private Limited Full time**Urgent Need** **WFM Scheduler for BPO.** **BPO exp is mandatory.** **One** **year experience as a WFM Scheduler is mandatory.** **Creating and managing employee schedules, forecasting staffing requirements, monitoring and analyzing real-time data.** Maintaining accurate records and reports related to scheduling and staffing. Currently working Experience...
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Quality analyst-BPO
2 days ago
Goregaon, Mumbai, Maharashtra, India ThinkBiz Consulting Full time ₹ 2,52,000 - ₹ 2,88,000 per year*Required 4 Quality Analyst for Goregaon* Graduate Mandatory Salary - 21k to 24k inhand Experience- 1 Year above from any BPO QA backgroundGoregaon westF2f interview after telephonicSend cvJob Types: Full-time, PermanentPay: ₹21, ₹24,000.00 per monthWork Location: In person
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▷ [Apply in 3 Minutes] Scheduling Analyst
4 weeks ago
Mumbai, India Apex One Full timeJob Description Schedule Management: - Support senior management in designing and maintaining optimal agent schedules to meet dynamic business demands. Ensure schedule accuracy and compliance with WFM (Workforce Management) processes by coordinating with offshore teams. Schedule Optimization: - Analyze schedule fit efficiency and recommend improvements for...
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Sr. Manager Business Development
14 hours ago
Mumbai, Maharashtra, India Zigsaw Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Adding revenues in company by brining sales from EPC (Engineering Procurement & amp construction) projects in Solar & amp ESS from private & amp government companies. JOB DISCRIBTION:Business Development in Solar & amp ESS EPC by reaching out to private sector & amp PublicSector companies.Maintaining coordination with tender team to keep a...
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Risk/compliance/governance(Bpo or Kpo)
15 hours ago
Ghansoli, Navi Mumbai, Maharashtra, India Bigbang HR Advisors Full timeGRC- Sr Project Analyst/Lead - Navi Mumbai (Governances Risk & Compliances) (BPO/KPO International Mandatory) Work from Office US Shift Experience in Incident Management would be added advantage Experience in Operational Risk Management **Salary**: ₹400,000.00 - ₹900,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Ghansoli,...
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Jgm-planning and Scheduling
2 weeks ago
Mumbai, Maharashtra, India Nayara Energy Full time**ACCOUNTABILITIES **ACTIVITIES **Developing & preparing Schedule** Understanding project scope to meet the project objectives and defining the specific actions to be performed to produced project deliverable. Collection of inputs from stakeholders and defining the various activities to be performed. Sequencing the activities, resource planning and...
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Bpo Executive
1 week ago
Malad, Mumbai, Maharashtra, India Ghost Research Solutions Full time**Job Opening For Voice Process in Domestic BPO at Malad Location** **Process**:Voice Process **Research & Ranking** ( Sales, Customer service) **Job Location**:Malad, Maharashtra **Salary**:17500 to 28500 in hand + Incentive + Other benefits **Education & Experience**: Min **HSC** with **6 month Voice Process** **Com skill **: **Good English & Hindi...