Analyst - Planning & Scheduling - BPO

1 week ago


Mumbai, India Titanium Consulting Full time

Job Description Responsibilities: - Develop and manage daily, weekly, and monthly schedules to ensure optimal workforce utilization. - Coordinate with operations teams to forecast volume and plan capacity accordingly. - Monitor real-time performance metrics and make necessary schedule adjustments. - Analyze workforce data to identify trends and recommend improvements in planning processes. - Ensure timely communication of schedule updates and changes to all relevant stakeholders. - Collaborate with different departments to align scheduling with business goals.



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