Product Support Engineer with 2+ Years of Experience

9 hours ago

Bengaluru, India expEDIum Full time

Company Description

expEDIum is a trusted, HIPAA-compliant Healthcare IT solutions provider committed to improving healthcare management with high-quality solutions. Serving over 3,000 providers nationwide, expEDIum supports clinics, hospitals, and multi-specialty practices across the United States. Our versatile platform is designed to boost efficiency and provide dependable support for a wide range of medical practices. Key solutions include expEDIum Medical Billing Software, expEDIum RCM, expEDIum Office EHR, and expEDIum InstaPay. For more information, visit www.expedium.net or call us at (786) 646-0099.

Role Description

This is a full-time, on-site role for a Product Support Engineer located in Bengaluru. The Product Support Engineer will be responsible for providing product support, customer support, and technical support to clients. This includes troubleshooting issues, analyzing problems, and resolving technical challenges. The engineer will work closely with other teams to ensure client satisfaction and effective problem resolution.

Qualifications

- Experience in Product Support and Customer Support
/n

- Strong Technical Support and Troubleshooting skills
/n

- Excellent Analytical Skills
/n

- Excellent communication and interpersonal skills
/n

- Ability to work on-site in Bengaluru
/n

- 2+ years of experience in a similar role
/n

- Bachelor's degree in Computer Science, Information Technology, or a related field
/n

- Experience in the healthcare industry is a plus
/n

  • Product Support Engineer with 2+ Years of Experience

    3 weeks ago

    Bengaluru, Karnataka, India expEDIum Full time

    Summary: As a Production Support Engineer you will be required to learn iTech's expEDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future.This position requires well rounded product support experience of 2 to 3 years. Further it...

  • Product Support Engineer with 2+ Years of Experience

    3 weeks ago

    Bengaluru, Karnataka, India expEDIum Full time

    Summary : As a Production Support Engineer you will be required to learn iTech's expEDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future. This position requires well rounded product support experience of 2 to 3 years. Further it...

  • Product Support Engineer with 2+ Years of Experience

    2 weeks ago

    Bengaluru, Karnataka, India expEDIum Full time

    Summary: As a Production Support Engineer you will be required to learn iTech's expEDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future.This position requires well rounded product support experience of 2 to 3 years. Further it...

  • Product Support Engineer 2

    2 days ago

    Bengaluru, India Amadeus Full time

    Job Title Product Support Engineer 2 Summary of the Role We're looking for a Customer Support Specialist to join our Global Customer Care team, supporting Amadeus Airline customers across a range of products and solutions. You'll be responsible for resolving functional and technical incidents, enhancing knowledge resources, and collaborating with internal...

  • MSP Production Support Engineer

    1 week ago

    Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

    We are seeking a dedicatedMSP Production Support Engineerto join our team. This role involves ensuring the stability, performance, and continuous availability of Managed Services Platform (MSP) applications and production systems.Roles & Responsibilities:Provide end-to-end production support for MSP applications, ensuring uptime and system stability.Monitor,...

  • Product Support Engineer 2

    7 days ago

    Bengaluru, Karnataka, India Amadeus Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job TitleProduct Support Engineer 2Summary of the RoleWe're looking for a Customer Support Specialist to join our Global Customer Care team, supporting Amadeus Airline customers across a range of products and solutions. You'll be responsible for resolving functional and technical incidents, enhancing knowledge resources, and collaborating with internal teams...

  • Windchill Support 2 to 4 Years Pune

    7 days ago

    Bengaluru, India Capgemini Full time

    Technical and Professional Requirements**:Windchill Support Engineer** Primary Skills Required: Experience Required 2-4 years relevant experience - Exposure to Manufacturing Industries digital product development with CAD (Creo Parametric) and PLM (Windchill PDMLink) tools. - Awareness about BOM management. - Supported CAD Data Management, Change Management...

  • Product Support Engineer

    4 days ago

    Bengaluru, Karnataka, India PinnacleU Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Position: Product Support EngineerLocation: Bangalore Working Days: Monday to Friday (Rotational Shift) Experience Required: 1+ years Client: Leading SaaS CompanySalary up to 10 LPAYour Mission:Troubleshoot and Resolve Issues: Use your expertise to solve customer problems quickly and efficiently.Collaborate: Work closely with our Product & Engineering teams...

  • Product Support Engineer

    2 days ago

    Bengaluru, India PinnacleU Full time

    Position: Product Support Engineer Location: Bangalore Working Days: Monday to Friday (Rotational Shift) Experience Required: 1+ years Client: Leading SaaS Company Salary up to 10 LPA Your Mission: Troubleshoot and Resolve Issues: Use your expertise to solve customer problems quickly and efficiently. Collaborate: Work closely with our Product &...

  • Support Engineer 2

    2 days ago

    Bengaluru, India Sonata Software Full time

    Level 2 Engineer - IT SupportBangalore (WFO- 5 days office, CV Raman Nagar)Interview: F2F is mandatory in CV Raman Nagar Informatica officeNote: We are not looking service desk candidates here, we are looking for those who are well versed with Mac Support. Role Overview: The Level 2 Engineer will handle escalated technical issues and provide in-depth support...