Deputy Manager Operations

4 weeks ago

Kolkata, India Anudip Foundation Full time

Regional Operations Manager-Kolkata (Skill Development-Livelihood Project) The candidate must have over 10 years of experience in implementing Corporate CSR projects-Skill Development-Livelihood Project with a proven track record of managing programs impacting 3,000+ beneficiaries annually. Desired profile- - Graduate in any discipline and a Technical Background will be added advantage. - At least 10-15 years of relevant work experience in Operations. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Prior experience in the delivery of technology programs and tech education academy. - Result oriented. Responsibilities- Project Delivery: - Hold overall accountability for the successful delivery of deep tech projects in the assigned region. - Collaborate with cross-functional teams to define project scopes, objectives and deliverables. - Ensure projects are executed within scope, budget and timeline, meeting or exceeding client expectations. - Identify, measure and track KPIs like Attendance, Faculty Utilization, Dropouts and Placement - Conducting Periodical checks across the geography to ensure the Quality work. Team Management: - Lead and inspire a diverse team fostering a collaborative and high- performance culture. - Always remain plugged into the ground reality and proactively identify and resolve issues - Manage and mentor teams to ensure they are equipped to achieve program objectives - Close interaction with the Placement Teams to endure appropriate placements - Coordinate with HR to recruit, onboard and train new team members as needed Stakeholder Communication - Act as a primary point of contact for external and internal stakeholders regarding project status, issues and resolutions. - Communicate effectively to manage expectations and ensure transparency throughout the project lifecycle. - Close interworking with the Academic Excellence team to understand existing best practices for monitoring and evaluation - Work with PMO to understand and execute Donor Mandate Financial Management - Monitor program budgets and ensure that they are being managed effectively - Manage budget and ensure programs are completed within budget Strategic Planning - Develop and execute strategies to scale the program, ensuring alignment with overall organizational goals and objectives - Work collaboratively with other departments to align program operations with overall organizational goals and objectives. - Identify opportunities for partnership and collaboration with academic institutions, NGOs, corporates & the community to increase the reach and impact of the programs Risk Management: - Identify potential risks and challenges in project execution and develop proactive mitigation strategies. - Implement measures to monitor and control project risks, ensuring the overall success of projects.

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