Sales Officer

4 weeks ago

Guwahati, Assam, India Dalmia cement Full time
Job Description

- Financial Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets in the districts assigned Complete Cement inventories, sales reports and invoices, and other documents released under his/her watch Control outstanding/over dues by vigilantly monitoring the dealers Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization
- Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same Ensure high level of customer satisfaction by way of timely resolution of the customer grievances Survey existing and prospective customers at grassroot level within the district to facilitate overall estimation of market size for the business year by the Regional Head Interact and ensure good relations with contractors, using concept selling techniques, highlighting DCBL s quality, prices, and cost of services
- Operations Execute weekly plan and map existing territories and identify new territories to maximize sales in the region Develop district-specific local campaigns, marketing plans and other effective techniques to generate product awareness and consequently sales Plan and execute site visits with an aim to create a strong push in the market for the company s products Utilize CRM for greater visibility, monitoring, performance evaluation and any course correction/ corrective action required Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same Monitor the BTL inventory levels at the dealer shops (Point of purchase / sale, promotional items such as danglers, posters etc.) and report the same to the Marketing team as per timelines / plan so that the same could be arranged / procured Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc Handling customer complaints or inquiries Generate new leads periodically and ensure regular pitching to them on the existing as well as upcoming products Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization
- Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioral Undergo training as required for team s development Update self-knowledge base to cater the organization need

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