Service Villa Caretaker

3 weeks ago


Munnar KL IN Spice Country Resorts Full time

Overview The Resort Service Villa Caretaker will oversee all aspects of the day-to-day operations of a 10-room Service Villa in Munnar ensuring exceptional guest experiences seamless operations and adherence to quality standards This role demands a hands-on approach strong leadership skills and the ability to manage staff effectively while maintaining the resort s unique charm and high standards Key Responsibilities Operational Management Oversee daily operations including front office housekeeping food beverage and maintenance departments Ensure smooth check-ins and check-outs while maintaining high guest satisfaction Guest Experience Monitor guest feedback and ensure prompt resolution of complaints and concerns Enhance the guest experience by offering personalized services and attention to details Compliance and Safety Ensure adherence to health safety and hygiene standards Comply with local regulations and licensing requirements Property Management Ensure that the property is well-maintained and address any repair or maintenance issues promptly Conduct regular inspections to maintain high standards of cleanliness Qualifications and Skills 3 in a similar role Strong leadership and team management abilities Excellent communication and interpersonal skills Problem-solving skills and the ability to handle challenging situations calmly Preferred Prior experience managing boutique properties or resorts in hill stations in Kerala Knowledge of local culture and tourism trends in Kerala Compensation Competitive salary with performance-based incentives accommodation and other benefits How to Apply Interested candidates can email their CV and cover letter to spicecountryjobs gmail com with the subject line Application for Resort Caretaker - Munnar Job Type Full-time Work Location In person



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