Service Villa Caretaker

Overview: The Resort/Service Villa Caretaker will oversee all aspects of the day-to-day operations of a 10-room Service Villa in Munnar, ensuring exceptional guest experiences, seamless operations, and adherence to quality standards. This role demands a hands-on approach, strong leadership skills, and the ability to manage staff effectively while maintaining the resort's unique charm and high standards.

Key Responsibilities: Operational Management: Oversee daily operations, including front office, housekeeping, food & beverage, and maintenance departments. Ensure smooth check-ins and check-outs while maintaining high guest satisfaction.

Guest Experience: Monitor guest feedback and ensure prompt resolution of complaints and concerns. Enhance the guest experience by offering personalized services and attention to details.

Compliance and Safety: Ensure adherence to health, safety, and hygiene standards. Comply with local regulations and licensing requirements.

Property Management: Ensure that the property is well-maintained and address any repair or maintenance issues promptly. Conduct regular inspections to maintain high standards of cleanliness

Qualifications and Skills: 3+ in a similar role. Strong leadership and team management abilities. Excellent communication and interpersonal skills. Problem-solving skills and the ability to handle challenging situations calmly.

Preferred: Prior experience managing boutique properties or resorts in hill stations in Kerala. Knowledge of local culture and tourism trends in Kerala.

Compensation: Competitive salary with performance-based incentives, accommodation, and other benefits.

How to Apply: Interested candidates can email their CV and cover letter to with the subject line: "Application for Resort Caretaker – Munnar."

Job Type: Full-time

Work Location: In person