Jharkhand Store Manager

3 days ago

India Lenskart.com Full time

Job Description Job Description Responsibilities & Duties: - Oversee the overall operation of the store, following SOPs to bring efficiency to operations. - Ensure partners adhere to legal and operational compliance requirements. - Maintain a safe, clean, and inviting environment throughout the store at all times. - Maintain store order and ensure customer access to necessary supplies. - Manage stock levels and make key decisions on stock control. - Regularly track ticket size and convert footfalls into sales. - Ensure attractive merchandise display and store layout. - Communicate product schemes and offers to regional managers and ensure their implementation. - Arrange for required materials and procure from local and outside markets. - Ensure customer needs are met quickly, efficiently, and accurately in all areas of the store. - Complete store operational requirements, including scheduling and assigning employees. - Possess excellent communication and customer handling skills. - Lead the team by example and pay attention to detail. - Inspect materials for required quality and quantity. - Lead and manage the store strategically to grow and provide the best industry customer service. - Manage store revenue, including cash handling and bank deposits. - Ensure compliance with brand standards and prepare for mystery shops. - Monitor and control expenses for efficient store operations. - Provide meaningful insights, candid feedback, and clear direction to the team for their development. - Ensure deliveries are properly received and processed timely and accurately. - Drive food sales and become an expert in food operations. - Create an environment of diversity and inclusion within the team. - Maintain hygiene and cleanliness in the store and its vicinity. - Handle customer inquiries and close deals. - Maintain optimum inventory levels to achieve maximum cost savings without hampering the distribution process. Requirements: - Minimum 2-5 years of experience in a similar role, preferably in a retail environment. - Strong leadership and customer management abilities. - Proven experience in managing operations and maintaining store standards. - Excellent communication and interpersonal skills. - Proficiency in written and spoken English, as well as computer skills. - Bachelor's degree in business administration or a relevant field preferred. - Knowledge of mobiles and accessories is an added advantage. - Ability to work with cross-functional teams and influence strategies. - Strong analytical and problem-solving skills. - Ability to handle high-volume and unusual events with a calm demeanor. - Ability to drive profitability through financial controls and margin attainment. - Ability to recruit and select candidates to staff the store. - Ability to train and develop employees. - Ability to interpret financial information and recommend courses of action. - Ability to create and maintain a guest-centric culture within the store. - Ability to maintain the overall image of the store. - Ability to work in accordance with brand standards and guidelines. Apply online for the Store Manager position in Chandigarh.

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