Sales Merchandiser

3 weeks ago

Delhi, India Maspar Industries Pvt. Ltd Full time

This role will be responsible for assisting our General Manager - Global Sales, - Servicing our international sales reps / customers. - Coordinate with the factory & retail merchandising team. - Review documentation generated by shipping department & ensure timely shipments. - Generate new sales leads / prospects and after-sales processes. Department: International Global Sales / Export Location: Maspar house-HO (Mohan Cooperative Estate, Delhi) Reports To: GM-Global Brand Sales Salary Package: 8 Lakhs per annum (Compensation can vary according to the skill set of the candidate) Job Summary: We are seeking a detail-oriented and proactive International Sales Back-End to support our global sales operations. This role focuses on sales coordination, documentation, logistics support, and after-sales service to ensure seamless business transactions with international clients & Team. Key Responsibilities: · Coordinate with international clients, regional managers, and internal departments to support the complete Business Development & sales cycle. · Prepare and manage export documentation such as Quotation Sheet, Proforma Invoices, Commercial Invoices, Packing Lists, Certificates of Origin, and LC documentation etc. · Track and update shipment status and communicate proactively with clients regarding delivery schedules. · Maintain and update sales records, customer databases, and reports. · Handle customer inquiries, feedback, and complaints professionally and efficiently. · Assist in order processing, from quotation to dispatch, ensuring accuracy and compliance with international trade regulations. · Coordinate with the finance team for payment follow-up, invoice reconciliation, and LC compliance. · Support the sales team with product catalogs, presentations, and samples as needed. Key Requirements: - MBA / bachelor’s degree in business, International Trade, Commerce, or related field. - 5+ years of experience in international sales support, or backend operations. - Knowledge of Incoterms, international shipping practices, and export regulations. - Proficiency in MS Office, proficiency in Excel, and CRM tools, Should have experience of working in ERP Software's. - Excellent written and verbal communication skills in English (additional languages French / Spanish are a plus) - Strong attention to detail, time management, and organizational skills.

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