Coordinator – It Support

Job Title Coordinator - IT Support Backend Operations Department IT Admin Support Location Ecotech-3 Surajpur Greater Noida Reporting To Sales and Business Development Head Employment Type Full-time Offline Experience Required Minimum 2 years Salary Range 20 000 - 25 000 per month 1 Job Purpose To coordinate and manage day-to-day IT-related complaints backend documentation billing tasks and communication processes within the team The role also involves maintaining basic IT support functions data entry and ensuring smooth administrative workflow 2 Key Responsibilities Coordinate and log all IT-related complaints and ensure timely resolution by coordinating with the IT team Handle backend documentation tasks including billing file management and record-keeping Draft proposals handover forms internal communications and emails as per company requirements Maintain and update Excel reports Word documents and PowerPoint presentations as needed Assist in generating and tracking monthly bills and payment follow-ups Communicate efficiently via email text and internal messaging systems Provide support in data entry documentation and file management both digital and physical Collaborate with cross-functional teams to ensure smooth office operations Maintain a professional and proactive communication approach with internal and external stakeholders 3 Required Qualifications Minimum Graduate in any discipline from a recognized university Proficient in MS Office tools Excel Word PowerPoint Outlook 4 Skills Competencies Technical Skills Basic IT knowledge system usage troubleshooting coordination Strong hands-on skills in MS Excel MS Word and basic documentation tools Ability to manage and update trackers logs and billing formats Soft Skills Strong communication and interpersonal skills Good organizational and multitasking abilities Teamwork and coordination with internal departments Problem-solving attitude and basic leadership skills 5 Working Conditions Full-time offline on-site office-based role May require occasional extended hours to meet deadlines Coordination across departments may require multitasking and time management 6 Performance Indicators KPIs Optional Timely resolution of IT complaints logged and followed up Accuracy and timeliness of billing and documentation Response rate and professionalism in communication Efficiency in managing backend tasks and documentation flow 7 Additional Notes Preference will be given to candidates with prior experience in handling IT coordination administrative tasks and backend support roles Candidate must be proactive reliable and well-or 8 Conclusion This role is ideal for someone who is organized tech-savvy at a basic level and enjoys working in a coordination and support function The candidate will play a key role in ensuring smooth IT complaint management backend operations and administrative support We are looking for a reliable team player who is ready to take initiative and contribute to overall efficiency Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Experience Project coordination 1 year Required Language English Required Location Greater Noida Uttar Pradesh Required Work Location In person