US BPO Voice Process Jobs Opening in Span core at Ramanathapuram, Sanganoor Main Rd, Thodialur, CoimbatoreLess

12 hours ago


Coimbatore, India Span core Full time

Key Responsibilities: 1. Customer Interaction Handle inbound and outbound calls for US customers efficiently and professionally. Understand customer queries, complaints, and requests to provide accurate solutions. Maintain a positive, empathetic, and professional attitude during all interactions. 2. Issue Resolution & Support Provide technical assistance, product information, or order-related support as required. Troubleshoot customer issues following company guidelines and escalation procedures. Coordinate with the internal team to resolve complex queries promptly. 3. Sales & Upselling (If Applicable) Promote company products or services when relevant. Cross-sell and upsell services based on customer needs and eligibility. Achieve daily, weekly, and monthly sales or conversion targets, if assigned. 4. Call Handling & Documentation Maintain call quality as per company and client standards. Accurately record customer information, call details, and resolutions in the system. Update CRM or other internal tools regularly with correct and complete data. 5. Compliance & Quality Assurance Follow US BPO process guidelines strictly. Maintain data security and confidentiality while handling customer information. Adhere to company policies, quality parameters, and performance standards.More information about this US BPO voice process JobPlease go through the below FAQs to get all answers related to the given US BPO voice process jobWhat are the job requirements to apply for this US BPO voice process job position? Ans: A candidate must have a minimum of fresher as an US BPO voice process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This US BPO voice process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the US BPO voice process position? Ans: There are immediate 1 job openings for US BPO voice process in our Organisation.

12th Pass (HSE)