Field Tech Senior Associate- Datacenter Management

4 weeks ago

Mumbai Maharashtra, India NTT DATA Full time

Req ID 292310NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Field Tech Senior Associate- Datacenter Management to join our team in Mumbai Mah xc4 x81r xc4 x81shtra IN-MH India IN Roles Responsibilities Hands-on experience to configure and install various network devices and services e g routers switches firewalls load balancers VPN QoS Hands-on experience with monitoring network diagnostic and network analytics toolsMonitor performance and ensure system availability and reliability Monitor system resource utilization trending and capacity planningShould have good technical troubleshooting skills to resolve issues Understanding of the OSI or TCP IP model and routing protocols Should liaise with vendors and regional teams for problem resolution Timely updates to all the stakeholders on the pendency ongoing and Critical issues Adherence to the defined process and polices to meet the KRI and deadline Follow the escalation matrix wherever required Ability to learn and adapt new technologies for efficient deliverables Requirements Bachelor s degree from an authorized university CCNA CCNP or higher CCIE data centre infra Minimum 3-5 yrs of exp Good Communication Skills Written Spoken in EnglishBasic understanding of ITIL Framework is a must CHG mgmt Problem mgmt incident mgmt Knowledge on ticketing tool preferrable ServiceNow Willingness to work in rotational shifts 24 7 environment Travel including overnight domestic may be required About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services including cloud data and applications headquartered in Texas As part of NTT DATA a 30 billion trusted global innovator with a combined global reach of over 80 countries we help clients transform through business and technology consulting industry and digital solutions applications development and management managed edge-to-cloud infrastructure services BPO systems integration and global data centers We are committed to our clients long-term success Visit nttdata com or LinkedIn to learn more NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race color religion citizenship national origin ancestry age sex sexual orientation gender identity genetic information physical or mental disability veteran or marital status or any other characteristic protected by law We are committed to creating a diverse and inclusive environment for all employees If you need assistance or an accommodation due to a disability please inform your recruiter so that we may connect you with the appropriate team

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