Product Specialist
2 weeks ago
Respond to requests for technical assistance via phone email or in person remotely or on-site Diagnose software issues and recommend the appropriate solution Analyze problems answer questions and provide training related to the software Identify and test workarounds for bugs or deficiencies in the software Research issues dealing with third party software Follow a standard set of procedures and methods when responding to customer requests or inquiries Conduct research on questions and issues using available information resources and other product specialists Contribute to the continuous enhancement and improvement of support processes and methods Successfully handle sensitive issue related situations that affect the perception of how CRD resolves customer problems Manage special projects as required Keep a detailed log of all customer interactions and prepare resolution reports for issues reported by the customer Complete any other related task as assigned Education and Experience Requirements 7 years overall work experience in the world of Financial Technology Four 4 year degree in a technical field such as Finance Economics Financial Engineering Mathematical Finance or another relevant field MBA or CFA or FRM is preferable Thorough understanding of Trade Life Cycle and System Development Life Cycle Experience in the Charles River application or any Order Management and Execution Management Systems is preferred Prior trading support Middle and Back Office Operations Fund Accounting or Trading experience is highly preferred Advanced working knowledge of Fixed Income Derivative and Equity financial instruments Prior experience of interacting with Portfolio Managers Traders Brokers is preferred Strong communication and interpersonal skills written and oral confident in interaction with senior stakeholders Strong analytical skills including process analysis Very strong interest in the underlying detail of the analysis is a must Demonstrate excellent process and project management skills Ability to organize prioritize balance key tasks and manage time effectively Comfortable facilitating project working groups and possesses strong data gathering skills Must be customer driven have the ability to work within a team environment and be focused on providing a high quality of service to the customer Good understanding of SQL Working in the Eastern standard time zone is a must as this role is to help US Clients
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Product Support Specialist
7 days ago
Hyderabad, Telangana, India, Telangana Launchio Consulting Full timeJob Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will...
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Procurement Logistics Specialist
1 week ago
Hyderabad, Telangana, India Hatsun Agro Product Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionHatsun Agro Product Limited is dedicated to enriching customers' lives with high-quality dairy products. We manufacture and market a variety of products, including milk, curd, ice cream, dairy whitener, skimmed milk powder, ghee, and paneer, which have become household names in over one million Indian homes. Our brands, including Arun...
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Product Specialist
2 days ago
Hyderabad, Telangana, India Nimbus Travel China DMC Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionNimbus Travel has been providing incoming services to China, including Hong Kong, Macau, and Tibet, for the past 25 years. The company is a leading destination management company (DMC) specializing in customizable travel experiences. Nimbus Travel is dedicated to delivering high-quality travel solutions and exceptional customer services....
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Product Support Specialist
3 weeks ago
Hyderabad, India Launchio Consulting Full timeJob Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate...
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Product Support Specialist
3 weeks ago
Hyderabad, India Launchio Consulting Full timeJob Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will...
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Product Support Specialist
3 weeks ago
Hyderabad, India Launchio Consulting Full timeJob Description – Product Support Specialist Position: Product Support Specialist Location: Hyderabad, India Salary: ₹5,00,000 – ₹7,00,000 per annum (based on experience) Joining Requirement: Immediate Joiners Only About the Role We are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal...
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Product Support Specialist
2 weeks ago
Hyderabad, India Launchio Consulting Full timeJob Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will...
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Product Support Specialist
3 weeks ago
Hyderabad, India Launchio Consulting Full timeJob Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will...
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Product Support Specialist
2 weeks ago
Hyderabad, India Launchio Consulting Full timeJob Description – Product Support Specialist Position: Product Support Specialist Location: Hyderabad, India Salary: ₹5,00,000 – ₹7,00,000 per annum (based on experience) Joining Requirement: Immediate Joiners Only About the Role We are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal...
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Product Specialist
3 weeks ago
Hyderabad, India FactSet Full timeFactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making,...
