Product Support Specialist

3 weeks ago

Hyderabad, India Launchio Consulting Full time
Job Description – Product Support Specialist
Position: Product Support Specialist
Location: Hyderabad, India
Salary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)
Joining Requirement: Immediate Joiners Only
About the Role
We are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will have strong expertise in Windows products and a passion for delivering excellent technical support to end users.
Key Responsibilities
Provide technical support for Windows-based products and solutions.
Troubleshoot, diagnose, and resolve product-related issues in a timely manner.
Collaborate with cross-functional teams to escalate and resolve complex issues.
Maintain accurate documentation of reported issues and resolutions.
Ensure high levels of customer satisfaction through professional communication and problem-solving.
Requirements
Proven experience working with Windows products.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Ability to work independently and in a team-oriented environment.
Immediate availability to join.
What We Offer
Competitive salary package (₹5 LPA – ₹7 LPA depending on experience).
Opportunity to work in a collaborative and dynamic environment.
Career growth and learning opportunities.

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