Customer Service Executive

2 weeks ago


India Chhatarpur Tata Mutual Fund Full time

Job Description Job Description To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. . Identify target areas for prospective business . Pre-screen customer segments as per the organization norms . Ensure the number of log in along with disbursement . Sanction ratio target achievement . Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements . Execute sales promotion activities to build customer interest in the TCFSL brand . Build strong client relationships both internally and externally and build a strong brand identification with potential customers. . Ensure vendor empanelment and develop relationships with new vendors. . Develop strong distribution channels . Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. . Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline



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