Cec Team Leader
4 days ago
Job Category KMBL Degree Level Bachelor s Degree CEC Team Leader - Correspondence - Retail Assets Job Role The Team Lead is responsible for handling a team of Email from RL business One on One call listening Email Audit Social Media responses audit and feedback Drive team s performance by sharing the feedback on a daily basis Ensure strict adherence to the internal control monitoring processes for ensuring timeliness quality and standards as per the bank requirements Manage the day to day operations of the team Monitor the activities to ensure all service levels committed are met and exceeded Publish the daily report to TM and UM Graduate Minimum 1 to 2 years of Team Leader or Team Coach or SME experience in customer service role on email support or calls Excellent communication skills - Verbal Written Flexible to work 24 7 For Females 7AM till 8PM including Sunday holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities Be Confident and willing to learn with a flair for knowledge Possess an upbeat positive can-do attitude works with integrity Team Player collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers managers customers
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Cec Officer
1 week ago
Wagle Estate, Thane, Maharashtra, India UpGrad Education Pvt Ltd Full time**CEC Officer - Outbound** Department-Customer Experience Center Location-Thane Reporting Relationship-CEC - Team Leader - Outbound Position Grade-Assistant Manager **Job Role** Ø Calling customers for various service and sales related campaigns - related to Retail Liabilities or Retail Assets Ø Responsible for quality communication and customer...
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Sky Service Potential
3 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Sky Channel - Service - Potential - TL Department Customer Experience Center Location Thane Bangalore Noida Reporting Relationship CEC - Team Manager - Inbound Position Grade Team Leader M3 M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Privileged Customers To Attend...
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Team Leader
4 days ago
Mumbai, Maharashtra, India NetAmbit value first services Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site Team Leader role based in Mumbai. The Team Leader will oversee daily operations, guide and motivate team members to achieve targets, and ensure adherence to performance standards. Key responsibilities include coordinating activities, delegating tasks, monitoring...
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Team Leader
5 days ago
Mumbai, Maharashtra, India the EleFant Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionEleFant is India's first mobile app-based toy library, offering a subscription service for children's growth and development through toys and books in an affordable and sustainable manner. Our service aims to provide educational and developmental benefits to kids without compromising on cost or sustainability, surprising families with a...
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Team Leader
3 days ago
Mumbai, Maharashtra, India Saish Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionSaish Capital is one of India's leading finance consultancies, specializing in providing tailored solutions for loans, investments, and financial planning. We believe in empowering individuals and businesses to achieve financial freedom. With a client-first approach, our mission is to simplify complex financial decisions and offer...
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Team Leader
7 days ago
Hyderabad, Mumbai, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBeing a Team Leader, you will manage the day-to-day planning and operations of your teamThis includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs)As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedulesYou must be...
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Team Leader
1 day ago
Mumbai, Maharashtra, India Speakwell Full time ₹ 27,60,000 - ₹ 30,00,000 per yearCompany Description Speakwell Skills Academy is one of India's foremost Skills training company, popularly known for its English language training centers. Speakwell in a short period of time has been rated as a leader in the field of English language training. It has an affiliation with NSDC (National Skills Development Corp.), Indian Govt.'s skill...
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Team Leader
3 weeks ago
Mumbai, Maharashtra, India London Stock Exchange Group Full timeThe Team Leader - Quality Team - Due Diligence will be responsible for empower handle and lead a high-performance team responsible for client due diligence product delivery and support train and mentor onsite and offshore team with on time delivery of due diligence reports Day to day responsibilities include Ensure delivery of high-quality services to...
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Team Leader
3 days ago
Mumbai, Maharashtra, India Save Tears Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSave Tears Foundation is a non-profit organization dedicated to supporting individuals and communities during times of hardship. We focus on child education, women's empowerment, health challenges, and navigating difficult life circumstances. Driven by compassion, we believe each tear tells a story of personal struggle, and we strive to...
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Team Leader
3 days ago
Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 2,00,000 - ₹ 12,00,000 per yearHiring: Team Leader – International Sales (BPO)Location:Sanpada, Navi Mumbai, MaharashtraShift:US Shifts (7:30 pm - 5:00 am)| 5 Working DaysKey Responsibilities:Lead and manage a sales team (15–20 FTEs) to achieve KPIs and conversion targetsDrive inbound & outbound sales performanceCoach, mentor, and motivate team membersAnalyze sales trends, prepare...