15h Left: Sky-analyst-service Quality-sky Channel-service Quality
12 hours ago
Key Responsibilities Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies Analyze audit findings and prepare detailed reports with actionable insights Collaborate with cross-functional teams to identify process gaps and recommend improvements Maintain and update audit checklists and documentation Required Skills Qualifications Excellent communication skills - both verbal and written Advanced Excel skills - including formulas pivot tables and data validation Strong analytical and problem-solving abilities About Kotak Mahindra Bank Limited Established in 1985 Kotak Mahindra Group is one of India s leading financial services conglomerates In February 2003 Kotak Mahindra Finance Ltd KMFL the Group s flagship company received banking license from the Reserve Bank of India RBI becoming the first non-banking finance company in India to convert into a bank - Kotak Mahindra Bank Ltd The Bank has four Strategic Business Units - Consumer Banking Corporate Banking Commercial Banking and Treasury which cater to retail and corporate customers across urban and rural India The premise of Kotak Mahindra Group s business model is concentrated India diversified financial services The bold vision that underscores the Group s growth is an inclusive one with a host of products and services designed to address the needs of the unbanked and insufficiently banked As on 31st December 2019 Kotak Mahindra Bank Ltd has a national footprint of 1 539 branches and 2 447 ATMs and branches in GIFT City and DIFC Dubai We truly believe in providing you Infinite Opportunities to shine and grow in your careers pursue your passions and live a fulfilling life If you are ready to imagine your future with us then apply now
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Sky Service Potential
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Full timeSky Channel - Service - Potential - TL Department Customer Experience Center Location Thane Bangalore Noida Reporting Relationship CEC - Team Manager - Inbound Position Grade Team Leader M3 M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Privileged Customers To Attend the...
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Sky Service Distribution
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree SKY Channel Service - Distribution - RM Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests...
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Sky Service Potential
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Full timeSky channel - Service - Potential - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers High Net Worth clients and process the queries ...
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Sky Service Distribution
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionSKY Channel Service - Distribution - RMDepartment Customer Experience CenterLocation Thane/Noida/BangaloreReporting Relationship CEC - Team Leader - InboundPosition Grade Assistant ManagerJob Role- To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction- To identify and...
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Thāne, Maharashtra, India Kotak Mahindra Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per yearKey Responsibilities:Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies.Analyze audit findings and prepare detailed reports with actionable insights.Collaborate with cross-functional teams to identify process gaps and recommend improvements.Maintain and update audit checklists and documentation. Required...
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Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionKey Responsibilities:- Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies.- Analyze audit findings and prepare detailed reports with actionable insights.- Collaborate with cross-functional teams to identify process gaps and recommend improvements.- Maintain and update audit checklists and...
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Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionSky channel - Service - Affluent - RMDepartment Customer Experience CenterLocation ThaneReporting Relationship CEC - Team Leader - InboundPosition Grade Assistant Manager/Deputy ManagerJob Role- To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction- To identify and...
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Premier Customer Contact Specialist
6 days ago
Thāne, Maharashtra, India beBeeCrossSeller Full time ₹ 6,00,000 - ₹ 12,00,000Customer Experience RepresentativeSky channel - Service - Affluent - RMDepartment Customer Experience CenterLocation ThaneReporting Relationship CEC - Team Leader - InboundPosition Grade Assistant Manager/Deputy ManagerJob Responsibilities
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15h Left) RM-Global Indian-Branch Banking-VRM
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionJD - RM - Global IndianDepartment CEC (SKY Branch)Location Thane and HyderabadNumber of Positions Reporting Relationships Position Grade M1 to M5- Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided by...
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Thāne, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBLDegree Level Bachelor s Degree Job Title SQ-Quality Analyst-Service Department Group Service Quality Location Noida Mumbai Bangalore Hyderabad Will Train Applicant s Yes Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work e g work plans schedules call monitoring...
