
Guest Service Representative
3 weeks ago
Organize confirm process and conduct all guest check-ins check-outs room reservations requests changes and cancellations Secure payment verify and adjust billing Activate and file room keys Process all guest requests and relay messages Print contingency lists to have a record of all guests in case of emergency Identify and explain room features to guests supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest Follow up on any outstanding requests or problems from the previous day and are resolved Run and review daily reports logs Complete designated cashier and closing reports in the computer system Accept and record wake-up call requests and deliver to appropriate department Count bank at beginning and end of shift secure bank Process all payment types adjustment vouchers paid-outs correction vouchers and miscellaneous charges provide change Notify Loss Prevention Security of any guest reports of theft Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak with others using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals Comply with quality assurance expectations and standards Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law At Courtyard we re passionate about better serving the needs of travelers everywhere It s what inspired us to create the first hotel designed specifically for business travelers and it s why the Courtyard experience today empowers our guests no matter the purpose of their trip We re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve - all while having fun In joining Courtyard you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you
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Front Office Manager I
3 days ago
Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Front Office Manager IThe ideal candidate will have a high school diploma or equivalent and 2 years of experience in guest services, front desk, or related professional area. Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is required.Key...
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Guest Relations Hospitality Intern
3 days ago
Pune, Maharashtra, India beBeeHospitality Full time ₹ 30,00,000 - ₹ 45,00,000Are you looking for an internship that will help you develop strong relationships with clients and enhance your communication skills?About the Role:This Guest Relations Executive Internship offers a unique opportunity to immerse yourself in the world of hospitality and make a meaningful impact.You will be responsible for creating unforgettable experiences...
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Service Representative
2 days ago
Pune, Maharashtra, India beBeeSupport Full timeCustomer Service RoleWe are seeking a skilled customer service professional to deliver exceptional support and resolve issues efficiently.About the JobThis is an exciting opportunity to work in a dynamic environment, providing top-notch customer service via voice and blended process. As a customer service representative, you will be responsible...
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Guest Relations Executive
1 day ago
Pune, Maharashtra, India Pride Purple Group Full timeRoles & Responsibilities:Greet and assist walk-in clients, visitors, and channel partners at the sales office or project site.Coordinate site visits , ensure proper arrangements, and inform the sales team in advance.Maintain visitor records and update daily walk-in reports .Provide guests with brochures, project details, and amenities overview as...
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Guest Relations Executive
3 weeks ago
Pune, Maharashtra, India Marriott Full timePOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes document exceptions Secure payment prior to issuing room key verify adjust...
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Customer Service Representative
5 days ago
Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Customer Care RepresentativeBecome a key member of our team as a customer care representative. This exciting opportunity involves handling customer inquiries, resolving issues, and providing exceptional service through outbound calling.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and...
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Client Service Representative
2 days ago
Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000As a Client Service Representative, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to client inquiries, resolve issues, and provide information in their preferred language.Main Responsibilities:Client Interaction: Engage with clients via phone, email, or chat platforms to address...
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Guest Relations Executive
3 weeks ago
Pune, Maharashtra, India Pride Purple Group Full timeRoles & Responsibilities:- Greet and assist walk-in clients, visitors, and channel partners at the sales office or project site.- Coordinate site visits, ensure proper arrangements, and inform the sales team in advance.- Maintain visitor records and update daily walk-in reports.- Provide guests with brochures, project details, and amenities overview as...
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Guest Relations Executive
1 week ago
Pune, Maharashtra, India Pride Purple Group Full timeRoles & Responsibilities: Greet and assist walk-in clients, visitors, and channel partners at the sales office or project site. Coordinate site visits , ensure proper arrangements, and inform the sales team in advance. Maintain visitor records and update daily walk-in reports . Provide guests with brochures, project details, and amenities overview as...
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Customer Service Representative
1 day ago
Pune, Maharashtra, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 42,00,000Customer Service Representative Job DescriptionThis role involves delivering excellent customer service to our clients by handling their queries and concerns in a timely and efficient manner.Process orders, respond to general enquiries, and handle issues related to missing orders and uncredited returns.Communicate with Next stores regarding delivery updates...