Facility Executive, Soft Services

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Key Skills for a Soft Services Facility Executive 1 Communication SkillsClear verbal and written communication for coordinating with vendors teams and clients Good interpersonal skills to manage staff and handle client interactions professionally 2 Vendor ManagementAbility to coordinate and manage third-party service providers Skill in contract negotiation and ensuring service-level agreements SLAs are met 3 Leadership and Team ManagementSupervising cleaning crews security personnel and front office staff Conflict resolution and staff motivation 4 Customer Service OrientationEnsuring high standards of cleanliness safety and comfort Promptly addressing complaints or service failures 5 Time and Task ManagementPrioritizing tasks efficiently especially in large or multi-site facilities Ensuring timely completion of daily operations and scheduled maintenance 6 Health Safety ComplianceKnowledge of workplace safety sanitation standards and compliance regulations Conducting regular audits and ensuring training of staff 7 Budgeting and Cost ControlMonitoring and controlling operational budgets for soft services Identifying areas for cost optimization 8 Problem Solving and Decision-MakingHandling daily operational issues effectively Making quick decisions in emergencies or unexpected situations 9 IT and Reporting SkillsFamiliarity with Facility Management Systems CAFMs Preparing reports checklists and documentation related to operations and compliance 10 Attention to DetailEnsuring high standards in areas like cleanliness security and front office management Spotting and correcting minor issues before they escalate Location On-site Kolkata WBScheduled Weekly Hours 48If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and or overall selection process you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL