Front Office Associate

6 days ago


Guruvayur KL IN Sreepathi Group Full time

Greeting and Directing Visitors Warmly welcoming guests and directing them to the appropriate person or department Answering Phones Managing incoming calls directing them to the correct recipient and taking messages Handling Inquiries Providing basic information about the company services or location and directing more complex inquiries to the relevant personnel Managing Check-ins and Check-outs Processing guest registration providing necessary information and handling payments at check-out Maintaining Reception Area Ensuring the reception area is clean organized and well-stocked with necessary supplies Addressing Guest Concerns Handling complaints and resolving issues promptly and professionally Administrative Tasks Scheduling Appointments Managing calendars and scheduling appointments for staff Managing Mail and Deliveries Receiving sorting and distributing mail and packages Data Entry and Filing Performing basic data entry tasks and maintaining organized files Assisting with Travel Arrangements May assist with booking travel arrangements for staff Maintaining Records Keeping accurate records of visitors mail and other relevant information Other Responsibilities Maintaining Security Following security procedures and controlling access to the office Providing Information Providing information to clients visitors and staff about company policies procedures and services Coordinating with Other Departments Working with other departments to ensure smooth operations and guest satisfaction Job Type Full-time Pay 12 000 00 - 14 000 92 per month Language Hindi Required English Preferred Work Location In person



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