Front Office Executive
3 weeks ago
Position Overview The Front Office Executive is responsible for delivering exceptional guest service handling check-in check-out procedures managing reservations and maintaining smooth front desk operations This role is the face of the hotel and plays a key part in ensuring guest satisfaction and loyalty Key Responsibilities1 Guest Services Welcome and greet guests warmly upon arrival and departure Handle guest check-in check-out efficiently as per hotel standards Address guest queries requests and complaints promptly and professionally Provide information about hotel facilities services and local attractions Maintain a positive professional and courteous attitude at all times 2 Reservations Room Management Manage room reservations via phone email or online portals Coordinate with Housekeeping and Maintenance for room readiness Update guest information and room status in the Property Management System PMS Ensure all guest details and billing information are accurately recorded 3 Cashiering Billing Handle guest billing payments and credit card transactions accurately Maintain daily cash float and reconcile shift collections Issue invoices receipts and maintain accurate records of transactions 4 Coordination Communication Liaise with Housekeeping F B and Maintenance to ensure guest comfort Coordinate guest arrivals and departures with transport and other departments Communicate effectively with team members to ensure seamless service delivery 5 Administration Reporting Prepare daily reports occupancy arrivals departures and revenue Maintain guest records and ensure confidentiality of all information Assist in night auditing and end-of-day reports when required 6 Compliance Standards Follow hotel policies grooming standards and code of conduct Maintain cleanliness and organization at the front desk area Adhere to safety security and emergency procedures Key Skills Competencies Excellent communication and interpersonal skills Strong problem-solving and multitasking abilities Knowledge of hotel PMS like IDS Opera or Cloudbeds Pleasant personality professional appearance and grooming Ability to work under pressure and in rotating shifts Qualification Experience Bachelor s Degree Diploma in Hotel Management or related field Minimum 2 - 3 years of experience in Front Office or Guest Relations preferred Freshers with good communication skills may also apply Performance Indicators KPI Guest satisfaction and feedback score Check-in check-out accuracy and efficiency Response time to guest requests Complaint handling effectiveness Reservation and occupancy accuracy Working Conditions Shift-based duty Morning Evening Night Uniform and grooming as per hotel standards Interaction with guests and coordination with multiple departments Job Type Full-time Pay 12 000 00 - 14 000 00 per month Benefits Food provided Work Location In person
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Front Office Executive
4 days ago
Guruvayur, KL, IN sreepathi group of hotels Full timeresponsible for managing the front desk area and ensuring smooth operations of the front office This role involves greeting guests handling check-ins and check-outs managing reservations and providing excellent customer service They also handle phone calls respond to guest inquiries and resolve any issues or complaints Greeting guests warmly and...
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Front Office Executive For Hotel Apartment
4 weeks ago
Guruvayur, KL, IN Dreams World Properties Full timeFRONT OFFICE STAFF FOR HOTEL APARTMENT contact 9288077991 SCHEDULE DAY SHIFT 9 AM TO 6 P M SALARY 10 000 TO 14 000 PREFERRING NEAR BY CANDIDATES The Front office staff is responsible for a variety of tasks including greeting residents and visitors answering phone calls managing deliveries and providing general information about the building Responsibilities...
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Front Office Executive
6 days ago
guruvayur, India Sreepathi Group Full timePosition OverviewThe Front Office Executive is responsible for delivering exceptional guest service, handling check-in/check-out procedures, managing reservations, and maintaining smooth front desk operations. This role is the face of the hotel and plays a key part in ensuring guest satisfaction and loyalty.Key Responsibilities1. Guest ServicesWelcome and...
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Front Office Manager
3 weeks ago
Guruvayur, KL, IN The Habitat Suites Full timeThe Front Office Manager oversees daily front desk operations ensuring excellent guest service and smooth check-in check-out processes Responsibilities include staff supervision handling guest concerns managing reservations optimizing room occupancy and coordinating with other departments for seamless hotel operations The role also involves maintaining...
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Front Office Staff For Hotel Apartment
1 week ago
Guruvayur, KL, IN Dreams World Properties Full timeFRONT OFFICE STAFF FOR HOTEL APARTMENT contact 9288077991 MINIMUM 2YEAR EXPERIENCE REQUIRED SCHEDULE NIGHT SHIFT 8 PM TO 8 AM SALARY 18 000 TO 25 000 The Front office staff is responsible for a variety of tasks including greeting residents and visitors answering phone calls managing deliveries and providing general information about the building...
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Front Office Associate
3 weeks ago
Guruvayur, KL, IN The Habitat Suites Full timeWe are looking for Front Office Associate specifically have an experience in Star Category Hotel Hospitality Industry who is responsible for providing excellent customer service managing guest check-ins and check-outs handling reservations and assisting with various guest needs Min 02 yrs Experience in a reputed Star Hotel Manage front desk operations...
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Front Office Executive
5 days ago
Guruvayur, India Salim Associates Builders and Developers Full timeWe are seeking a Front Office Executive to join our hotel apartment in Guruvayoor Educational Qualification: - Hotel administration or Any Degree Experience - 1 Year or Freshers can also apply Salary -10k to 15k **Salary**: ₹8,360.04 - ₹15,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the...
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Front Office Associate
5 days ago
Guruvayur, India Krishna Inn - Hotel Full time**Job Title: Front Office Associate** **Location**: East Nada, Guruvayur **Department**: Front Office **Reports To**: Front Office Manager **Job Summary**: As a Front Office Associate, you will be the first point of contact for our clients, visitors, and employees. Your role is crucial in ensuring a smooth and professional experience for everyone who...
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Front Office Executive
3 weeks ago
Kottayam, KL, IN C.T Jacob Kelachandra & Company Petrol Pump, Chingavanam Full timeKumarakom Tharavadu - Heritage Hotel an 8 room boutique hotel in the heart of Kumarakom is looking to hire a front office executive to manage all the activities in the front of the house Job Title Front Office Executive Job requires the following skills All Reservation Management OTA Management Guest Check in and Check Out Manage all Guest Activities Final...
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Front Office Executive
4 weeks ago
Cannanore, KL, IN G-TEC GLOBAL CAMPUS - STUDY ABROAD CONSULTANT Full timeThe Front Office Executive is the first point of contact for visitors clients and employees This role is responsible for managing the reception area handling phone calls and providing administrative support to ensure smooth day-to-day front office operations Job Types Full-time Permanent Pay 10 000 00 - 15 000 00 per month Work Location In person
