Front Office Receptionist

4 weeks ago


Guruvayur KL IN Sreepathi Group Full time

Guest Services Greet guests with a smile and professional courtesy Handle check-in and check-out efficiently Respond promptly to guest inquiries requests and complaints Provide information about hotel facilities services and local attractions Reservations Communication Manage room reservations and update in PMS Answer telephone calls and emails politely and professionally Coordinate with housekeeping F B and other departments for guest needs Cashiering Records Handle billing payments and maintain accurate records Maintain guest accounts and issue invoices receipts Balance cash and shift reports Standards Compliance Ensure front desk is clean organized and presentable at all times Follow company SOPs safety and security procedures Maintain confidentiality of guest and company information Skills Competencies Excellent communication interpersonal skills Knowledge of PMS Property Management System preferred Strong customer service orientation Ability to handle pressure and multitask Presentable well-groomed and professional Job Type Full-time Pay 10 000 00 - 12 000 00 per month Benefits Food provided Work Location In person



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