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Guest Relations Manager
4 weeks ago
Key Responsibilities:
- Serve as the primary point of contact for VIP guests, clients and visitors, ensuring a warm and professional welcome at all times.
- Manage guest requests and resolve any concerns with grace and efficiency to provide an outstanding guest experience.
- Coordinate and manage conference room bookings and ensure appropriate setups for meetings and events.
- Operate and manage the EPABX board for effective communication floe within the organization.
- Arrange hospitality service such as refreshments, meals and meeting logistics, ensuring the highest standards of F&B (Food and Beverages) services.
Skills:
- Front Office Operations
- Food and Beverages Operations
- Hospitality Industry knowledge
- Communication
- Airlines/Travel Industry experience
- Guest Relations
- Conference Management
