Lead People Partner, Member Operations

4 weeks ago

Hyderabad, Telangana, India Tide Full time
Job Description

Job description

About The Role

As a Lead People Partner, you'll be:

- Acting as a strategic partner and advisor to the SVP Member Operations for Tide's UK & Europe and their leadership team, providing expert guidance on organisational design, workforce planning, performance management, and employee relations.
- Coaching our People Partnering team for Member Operations for the UK/ Europe market, fostering their professional growth through knowledge sharing, best practices, and by cultivating a culture of collaboration, high performance, and continuous improvement.
- Ensuring compliance with local labour laws, managing cross-border transfers, and adapting HR policies and programs to fit local cultural contexts.
- Handling complex employee relations issues for your region and business units, including sensitive matters that may have a significant impact on the business.
- Using data to support everyday people partnering decisions and present data insights to senior stakeholders.
- Partnering with leaders and managers to improve employee engagement and satisfaction including analysing survey results and implementing action plans to address areas of concern.
- Developing plans for talent development and retention through workforce planning, performance management, and career development.
- Advising leaders on the organisational design and succession planning for their teams.
- Influencing change management by equipping leaders with effective people management tools.
- Serving as an ambassador for all DEI initiatives ensuring diversity and inclusion are at the forefront of all discussions, especially those related to performance, engagement, retention, career development.
- Upholding and promoting the values of Tide in all interactions and decisions.

What We Are Looking For

- Progressive HR experience, including direct partnership with VPs / SVPs
- Experience leading HR for a customer operations client group
- Good understanding of global HR practices and employment laws, particularly in India and various European countries
- Strong client focus with outstanding judgement, critical thinking and analytical skills
- Strong business acumen and the ability to align HR strategies with business goals
- Exceptional leadership, communication, and interpersonal skills
- Demonstrated ability to drive change at pace and foster a positive organisational culture

What You'll Get In Return

Our location-specific employee benefits are designed to cater to the unique needs of Tideans:

- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options

TIDEAN WAYS OF WORKING

- At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
- While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

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