Senior People Business Partner

The Role:

We are looking for a dynamic HR professional to join our People Business Partner team supporting all

employees in our Hyderabad (and other remote locations), India. Candidates should have had success in

supporting engineering & product populations before, including Product Design, Product Management,

Technical Program Management, Software Engineers, Test Engineers, Data Scientists, etc. The ideal

candidate will be operationally strong in HR practitioner work and will also demonstrate a deep curiosity

for our business and leverage that understanding to support the businesses' future strategy needs. Our

teams run quick and lean as most startups do – therefore the successful candidate will be one that has

worked with startup and/or in high-velocity environments before and is familiar with the pace.

As the Sr. PBP for India, you will be responsible for establishing trust and partnership across the

leadership teams that you support, which includes leadership up to the site leader for your location. You

will need to work cross functionally with other PBPs who may support the overall budget leader that is

located in the US. You will also closely partner with the other functions within the people team, including

People Operations, Talent Acquisition and Compensation teams. Your local knowledge about HR

programs and processes will be valued and appreciated in things such as performance reviews,

performance management, engagement surveys, career ladders and manager development.

To be successful in this role, you must understand business priorities and goals and how to translate

them into the highest impact work. You'll help business leaders look around corners with

recommendations based on data that improve organizational effectiveness and builder experience. Ability

to facilitate change management for large organizations within a rapid and complex changing work

environment, create efficiencies, and make sound judgement in ambiguous situations are critical to the

success of this role.

• Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to incorporate business needs into HR programs and strategy. Partner with business and HR leadership to develop and execute HR strategies and activities with a lens towards the teams you support.
• Manage complex employee relations cases, ensuring fairness, consistency, and compliance with employment laws while mitigating risk and fostering trust. Conduct internal investigations with confidentiality and quickness while aligning with employment law. Work with employees and managers to resolve and document issues appropriately.
• Provide coaching and leadership development to managers, equipping them with the tools and strategies to optimize team performance and foster an inclusive and supportive work environment.
• Serve as the primary point of contact for HR-related queries, collaborating closely with Payroll, Finance, and HR Operations teams to resolve employee issues promptly and accurately. Provide support for visa, ensuring compliance and a smooth experience for employees.
• Is responsible for local onboarding of India employees, working with cross functional teams such as Workplace, Payroll, HR Operations and IT to review and change current practices to ensure the best employee experience.
• Collaborate with other People Business Partners to develop People programs, such as performance reviews, promotions, compensation cycles, and engagement surveys, customizing approaches to meet the unique needs of the business.
• Partner with Finance and Recruiting team and business leaders to determine new roles or backfills for departing employees.
• Lead efforts in team effectiveness and organizational change, driving process improvements and ensuring seamless transitions during periods of growth or restructuring.
• Be a thought leader in making recommendations on how to improve and evolve local processes, identifying and proactively addressing gaps.
• Work with local external legal counsel to determine the appropriate steps for employee discipline, offboarding and pay practices

• 5+ years of progressive HR experience, with a minimum of 3 years in a PBP capacity supporting Product and Engineering teams in a tech company start-up. Extra consideration for those who have supported Product & Engineering teams at a SaaS company
• Proven success in partnering with executives and senior leaders to align HR strategies with business objectives
• Experience with development of HR Programs such as performance management (reviews), engagement survey planning and development programs for start-ups.
• Experience in handling statutory regulations and compliance requirements.
• Must have extensive experience of managing employee relations issues (including running investigations), including a deep understanding of local employment laws
• A track record of balancing strategic planning with operational execution, demonstrating a proactive, solutions-oriented approach
• Strong analytical skills, with the ability to leverage data to inform decisions, solve complex challenges, and drive measurable outcomes
• Exceptional communication skills, with the ability to influence and collaborate effectively across all levels of an organization
• Adept at managing ambiguity and navigating through change with resilience and creativity
• Empathetic, vulnerable and passionate about driving the right business outcomes
• Effective verbal, written and facilitation skills in English and local language
• Demonstrated strong analytical skills. Experience using and presenting data to identify insights that drive actions
• Outstanding interpersonal and leadership skills; a role model for demonstrating and exceptional commitment to our Core Values
• Ability to relate to, influence and coach employees at all levels in the organization from individual contributors to senior leadership
• Capacity to work independently and autonomously with periods of time with limited supervision
• Ability to occasionally flex work hours in order to sync with corporate office (Seattle, Washington, USA) and other global stakeholders