Business Development Representative

Job Description

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

Who You Are:

As a Revenue Reignite Specialist, you'll play a key role in reactivating and generating demand within HighLevel's customer and prospect base. You'll engage greenfield accounts, dormant customers, and marketing-sourced leads to create new trial opportunities and demos. You'll partner closely with Marketing, Customer Intelligence, and Customer Care to turn insights into meaningful outreach that drives revenue growth..

What You'll Be Doing:

- Prospect into targeted lists (greenfield and dormant accounts).
- Conduct outreach campaigns to re-engage leads and drive trial/demo signups.
- Partner with Marketing to support campaigns and events, focusing on attendance and follow-up.
- Leverage customer intelligence to tailor messaging, identify pain points, and personalize offers.
- Track and report on activity, conversion rates, and pipeline contribution..

What You'll Bring:

- To perform this job successfully, an individual must be able to consistently generate a qualified pipeline and bring new trials and demo opportunities. Effectively execute the reactivation campaigns for dormant customers. Contribute to marketing event attendance and engagement. Clear documentation of customer insights back to the organization and strong communication skills and a passion for outreach and outbound motions.
- Experience/Education/Certifications Required:
- 13 years of experience in inside sales, SDR/BDR, or customer growth role (SaaS preferred).
- Strong communication and written skills; comfortable with high-volume outreach.
- Familiarity with CRM tools and prospecting platforms.
- Driven, coachable, and excited about solving customer problems.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.