Chief Manager

13 hours ago

Gurgaon, Haryana, India Max Life Insurance Full time
Job Description

We are looking for a seasoned and visionary UI/UX Design Leader who will own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership, people management, effective storytelling along with hands-on execution capability.

Key Responsibilities

UX Strategy & Product Design Leadership

- Own the end-to-end UX lifecycle for products within your assigned track.
- Applyuser-centered designprinciples to inform design decisions.
- Develop artifacts includingpersonas, journey maps, IA, wireframes, and storyboards.
- Conductheuristic evaluations,expert reviewsand recommend improvements.
- Plan and executequalitative researchindependently (interviews, contextual inquiries, etc.).
- Analyzeuser behaviors and competitive UX benchmarksto inform design.
- Translate findings into actionable insights thatimprove product usabilityand desirability.

Cross-Functional Collaboration

- Work with product managers, business stakeholders, engineers, and vendors to align on goals and design solutions.
- Ensure that designs aretechnically feasible, meet business requirements, and exceed user expectations.

Design Operations Management

- Create and maintainuser flows, user journeys, IA, wireframes, prototypes
- Manage UX/UIeffort estimationsand delivery timelines.
- Contribute to and evolve the design system and UI standards.

Project & People Management

- Oversee design operations, ensuring efficient workflows and high-quality deliverables.
- Manage designproject timelines, priorities, and qualityof deliverables.
- Supervise and mentorSenior Designersand junior team members.
- Guide team members on applying research-driven design decisions.

Required Skills & Qualifications

- UX Principles Strong understanding ofUX design principles, research methodologies anddesign thinkingframework
- Storytelling Ability to convey ideas and concepts through compelling storytelling.
- Communication Skills Excellent verbal and written communication skills.
- Problem-Solving Creative problem-solving skills with a stronganalytical mindset.
- Experience12+ yearsof hands-on experience in UI/UX design, with at least4 years in a managerial/leadershiprole.
- DesignFigma, Adobe Suite
- CollaborationMiro, Whiteboarding tools
- Project ManagementJIRA, Confluence

Preferred

- Experience ininsurance, fintech, or BFSI domainsis a plus.
- Exposure toaccessibility standards, responsive design, and scalable design systems.
- Strong analytical mindset to turn research into structured problem-solving.
- PortfolioAn online portfolio showcasing product design work, analytical decision-making, design operations and strategic thinking.

Role:User Research Manager

Industry Type:Insurance

Department:UX,Design & Architecture

Employment Type:Full Time, Permanent

Role Category:UI / UX

Education

UG:Any Graduate

PG:Any Postgraduate

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