
Human Resources Business Partner
2 days ago
About eClerx eClerx was founded in 2000 by Anjan Malik and PD Mundhra with the goal of transitioning managing and transforming complex business processes Following successful careers in investment banking Anjan and PD graduates of University of Pennsylvania s Wharton School of Business jointly identified significant opportunities for providing innovative services and solutions to large global companies undergoing rapid business transformation challenged by legacy systems new technology data inaccuracies and ever-changing processes and workflows Created from humble beginnings in a small office in Mumbai today eClerx employs 17 000 people across Australia Canada France Germany India Italy Netherlands Philippines Singapore Thailand UK and the USA The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions He she must be able to identify discrepancies and propose optimal solutions by using a logical systematic and sequential methodology It is vital to be open-minded towards inputs and views from team members and to effectively lead control and motivate groups towards company objects Additionally he she must be self-directed proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes implementing best practices and process improvements and utilizing the frameworks and tools available Goals and thoughts must be clearly and concisely articulated and conveyed verbally and in writing to clients colleagues subordinates and supervisors Profile Details - Profile- HRBP Designation PM Location Pune -Hinjewadi Work mode Monday to Friday WFO Required Exp - 1 5 Year relevant exp Notice Period - Immediate to 15 Days max Timing - 11 30 am to 8 30 pm Tasks Process Manager Role Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR Ops communication and that Company policies are adhered to in the Program Carry out the HIPO development and Career discussion programs for the identified group of Analyst Sr Analyst Monitor PIP for bottom performers in the Program Attrition management for the Program process Target to reduce Grievance Level up to ZERO percent Plan organize fun on floor events Organize MTMs and conduct pulse meetings for A SA pool Oversee the 90-Day On-boarding program Ensure that the employees in the Program attend KM trainings programs Conduct sessions to explain the concept of Performance Appraisals in the Organization Help new managers with evaluating their subordinates Conduct exit interviews of A SAs within timelines Timely closure of PIP cases for A-SAs Close BG cases for A SAs in the Program where Insufficiency discrepancy has been identified Tracker Updating and Reporting Ensure that all trackers like grievance PIP etc are updated on a real time basis and shared with the Sr HR BP and other stakeholders Create all necessary reports and dashboards required for each program process area Drive REWARDS RECOGNITION in the program to recognize reward contribution and achievement in order to motivate Requirements Technical and Functional Skills Bachelor s Degree with at least 5 years of experience into HRBP role Good exposure of performance appraisal succession planning and stakeholder management Experience required into employee engagement and connect activities Good knowledge of excel and experience into preparing various trackers Strong verbal written and interpersonal communication abilities Strong analytical skills and experience using and presenting data to make decisions eClerx
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