Senior Manager

3 weeks ago

Gurgaon, Haryana, India EXL IT service management Full time
Job Description

Job Title: Manager / Senior Manager - IT Project Manager / Scrum Master (SAS & Insurance Domain)

Job Summary:

We are seeking a highly driven IT Project Manager / Scrum Master to lead and deliver enterprise-level SAS and data transformation programs. The ideal candidate brings deep expertise in Agile delivery, Jira setup, and managing complex migrations-especially within the Insurance domain, with strong preference for Property & Casualty (P&C) experience. This role is responsible for orchestrating large-scale initiatives from inception to delivery, ensuring quality, agility, and stakeholder alignment throughout.

Key Responsibilities:

- Lead delivery of end-to-end SAS and data platform projects, including large-scale platform migrations (on-prem to cloud, SAS 9.4 to Viya, etc.).
- Act as Scrum Master for one or more Agile teams, running daily stand-ups, retrospectives, sprint planning, and reviews.
- Set up and customize Jira and Confluence for Agile project tracking design custom workflows, dashboards, reporting templates.
- Engage with Product Owners and business stakeholders to define and prioritize backlogs drive timely and high-quality sprint deliverables.
- Track project KPIs and milestones manage risks, dependencies, and communication plans.
- Coordinate with cross-functional teams including developers, QA, DevOps, and architects.
- Facilitate Agile coaching and continuous improvement for team maturity.
- Drive status reporting and executive-level updates across business and IT stakeholders.
- Manage vendors, timelines, and budget planning as needed.
- Demonstrate decision-making, analytical and problem-solving abilities
- Strong verbal and written communication skills to manage client discussions
- Familiar with working on Agile methodologies - daily scrum, sprint planning, backlog refinement

Required Qualifications:

- 10+ years of IT project/program management experience with 4+ years as a Scrum Master in Agile environments.
- Hands-on expertise in SAS ecosystem delivery (e.g., Base SAS, Viya, SAS Grid, SAS on Cloud).
- Deep experience in Jira administration, configuration, workflow automation, and reporting.
- Proven success in managing data platform migrations and analytics transformation programs.
- Strong command of Agile, Scrum, or SAFe delivery practices.
- Exceptional interpersonal and stakeholder management skills.
- Bachelor's or Master's degree in Computer Science, Information Technology, or related fields.
- Certified Scrum Master (CSM, PSM) and/or PMP/PMI-ACP preferred.

Preferred / Value-Add Experience:

. Insurance industry experience is highly preferred, especially within Property & Casualty (P&C) lines of business.

. Familiarity with insurance data domains (policy, claims, underwriting, actuarial models).

. Understanding of regulatory requirements and compliance frameworks in the Insurance sector.

. Exposure to cloud platforms (AWS, Azure) and DevOps tools like Jenkins, GitHub, Bitbucket.

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