[Immediate Start] Operations Director

4 weeks ago


Mumbai, India JP Morgan Chase & Co. Full time

Job Description Are you ready to shape the future of payments at one of the world's most innovative banks Join us and make a global impact by leading teams that power real-time transactions across markets. This is your opportunity to drive operational excellence, champion automation, and ensure seamless service delivery. Collaborate with talented professionals and influence the evolution of payment solutions. Be part of a team that values creativity, strategic thinking, and continuous improvement. As an Executive Director in Payment Operations - Real Time Payments, you lead our global team in delivering seamless, compliant, and efficient payment solutions. You partner with cross-functional groups to manage daily operations and drive strategic initiatives. You help us scale our product with minimal cost increase, while ensuring regulatory requirements are met. You empower teams across regions to innovate and automate processes. Together, we create a resilient and future-ready payments ecosystem. Job Responsibilities - Lead and manage global operations for the real-time payments business - Maintain a robust 24x7 operating model for seamless service delivery - Develop and establish regional and global operational standards - Implement quality frameworks to prevent repeat errors and incidents - Oversee daily operations, proactively addressing challenges - Collaborate with Operations, Product, Technology, Audit, Compliance, and Regulators - Onboard new branches with minimal operational impact - Drive strategic thinking while managing granular day-to-day issues - Ensure compliance with regulatory requirements across regions - Build and motivate high-performing teams globally Required Qualifications, Capabilities, and Skills - 10 years of experience in Operations with direct experience in Payments - Strong knowledge of emerging payments in global markets - Understanding of regulatory requirements for real-time payments in APAC and EMEA - Proactive in identifying and addressing quality, standards, and control gaps - Excellent interpersonal and cross-functional partnership skills - Clear and confident communicator at all organizational levels - Logical and structured approach to planning, problem solving, and decision-making - Solid awareness of controls and risk management protocols - Self-starter with ability to manage workload and deliverables independently - Flexible to support business needs in a 24x7 environment Preferred Qualifications, Capabilities, and Skills - Proficiency in Excel and PowerPoint for clear storyboarding - Awareness of advanced controls and risk management protocols - Knowledge of user tools such as JIRA and Alteryx - Experience applying Artificial Intelligence solutions to business problems



  • Mumbai, India Marsh McLennan Agency Full time

    Marsh McLennan Agency (MMA) is seeking candidates for the following position based in the Mumbai / Pune office: This is a hybrid role that has a requirement of working at least three days a week in the office. Director / Sr. Director - Insurance Operations Management What can you expect? Your key role will be to implement MMA operations strategy within your...


  • Mumbai, India Jupiter Life Science Consulting Full time

    Job Description Red Nucleus is hiring a Scientific Director to join our global team! This role can be full-time remote in the US or Canada. Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life...

  • Research Associate

    6 days ago


    Mumbai, India Nextyn Full time

    At Nextyn, we're on the lookout for skilled individuals to join our Research & Consulting team. As a pivotal link between data, clients, and industry insights, you'll be instrumental in delivering precise and actionable solutions that empower strategic decision-making. You will join our dynamic and collaborative team where your expertise will be valued, and...


  • Mumbai, India Wenger & Watson Full time

    Job Title: Director – Cybersecurity Location: Mumbai / Delhi Experience: 14+ Years Industry: BFSI (Banking, Financial Services) Employment Type: Full-time Job Summary: We are seeking an accomplished and visionary Director – Cybersecurity to lead and expand our cybersecurity engagements within the BFSI sector. This strategic role requires a strong...


  • Mumbai, India Maker Lab Full time

    Description Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement...

  • Associate Director

    2 weeks ago


    Mumbai, India Vivriti Capital Full time

    About Vivriti Group: Vivriti Group is a pioneer in the Mid-Market Lending space providing tailored debt solutions to mid-sized entities. The group has the following businesses: - Vivriti Capital Limited, a systematically important NBFC (NBFC ND-SI) regulated by RBI. As on date, Vivriti Capital has disbursed USD 3 billion across 300+ enterprise borrowers and...


  • Mumbai, India Vivriti Capital Full time

    About Vivriti Group: Vivriti Group is a pioneer in the Mid-Market Lending space providing tailored debt solutions to mid-sized entities. The group has the following businesses: - Vivriti Capital Limited, a systematically important NBFC (NBFC ND-SI) regulated by RBI. As on date, Vivriti Capital has disbursed USD 3 billion across 300+ enterprise borrowers and...


  • Mumbai, India Reputed Real Estate & Construction Company Full time

    The ideal candidate shall be Mumbai based, demonstrate the ability to lead and handle entire construction operations from start to finish. A hands-on operator, should be able to create a plan of action with fixed timeline and evaluate risks. This individual should also have experience managing people and be an effective communicator. Responsibilities -...

  • Director Operations

    7 days ago


    Navi Mumbai, Maharashtra, India Gebbs Healthcare Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position: Director RCM OperationsDepartment: Accounts Receivable Shift: US HoursLocation: Navi MumbaiSpecialties:Operations and Performance managementMigrations / Setup start-up projectsPlanning & Budgeting revenues and controlsClient Relationship ManagementProcess and people related change managementFarming within existing engagementsKey...

  • Director Operations

    7 days ago


    Navi Mumbai, Maharashtra, India Gebbs Healthcare Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Designation: Director Department: Medical Coding Operations Job Location: Navi Mumbai Work from office JD: Specialties:Operations and Performance managementMigrations / Setup start-up projectsPlanning & Budgeting revenues and controlsClient Relationship ManagementProcess and people related change management.Farming within existing engagementsKey...