Senior Platform Support Analyst

3 weeks ago

Bengaluru, Karnataka, India Dentsu Full time

The Blackline Senior Platform Support Analyst is responsible for maintaining the Blackline modules - Accounts Tasks and Transaction Matching and experience in Implementation of Blackline Handle Market Blackline rollouts independently Work with Business on UAT Support Pick up tickets independently and ensure all tickets are closed as per the defined SLAs Train and advise Finance users on Blackline processes Flagging risks issues proactively Monitor Integrations and address incorrect records Ensure SOPs are documented updated Reviewed once in a quarter Involve in integration Testing Handle CRs UAT Support Work with Business on UAT Support Integration testing Ensure all tickets are closed as per the internal SLA defined Flagging risks issues proactively Maintain SOPs Take ownership on master data accuracy Maintain internal external trackers documents Admin access controls security Track all Risks Issues and Actions in VSTS Manage the blackline user access process Collaborate with internal stakeholders to help drive change in finance processes Analyze and interpret balance sheet data and suggest improvements Configure Blackline standard reports and interpret results from a process perspective Responsible for financial close issues and deliverables Research and prepare variance analysis and explanations Support and enable the new implementation of Blackline products across Dentsu Perform account reconciliations account analysis accrual calculations and other related accounting documents Support users throughout the financial close and financial reporting process Maintain good knowledge of policies process controls and enforce compliance Reconciling data between ERP systems and Blackline Create management reporting including KPIs and timeliness monitoring Ensure good stakeholder engagement through regular update Excellent written and verbal communication skills Experience and Skills -6 to 9 years of core system admin experience with Implementation of Blackline and with core System Admin experience on Reconciliation Task modules Knowledge on Transaction Matching Journal Variance Analysis Intercompany and Cash Apps Remilia will be added advantage Location BangaloreBrand BcoeTime Type Full timeContract Type Permanent

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