Manager Infrastructure Services

Key Responsibilities Oversee the complete software asset lifecycle from procurement through retirement ensuring accurate inventory management Conduct regular software license compliance audits to identify discrepancies and mitigate risks of non-compliance Lead the implementation configuration and continuous improvement of SAM tools including SAM Pro and Flexera to enhance asset tracking and compliance Collaborate closely with IT procurement finance and legal teams to manage software contracts licensing agreements and renewals Monitor and analyze software usage data to identify cost-saving opportunities and optimize license allocation Develop and maintain comprehensive documentation for software assets including licenses entitlements and agreements Apply deep knowledge of software licensing concepts e g perpetual subscription user-based device-based OEM licenses to ensure compliance and optimization Train and provide ongoing support to stakeholders on SAM processes tools like SAM Pro Flexera and best practices to ensure organizational compliance Prepare detailed reports and dashboards on software usage compliance status cost savings and audit results for management review Serve as the primary contact for software vendors negotiating terms and resolving licensing issues to maintain positive vendor relationships Support both internal and external software audits by coordinating activities gathering evidence and addressing audit findings promptly Integrate SAM systems with IT asset management ITAM and procurement platforms to streamline workflows and data accuracy Continuously assess and refine SAM workflows automation and policies to improve operational effectiveness and compliance Stay informed about evolving software licensing models industry best practices and regulatory requirements impacting SAM Manage software contract renewals and negotiations in partnership with procurement to secure favorable terms and pricing Identify and implement opportunities for process automation and operational improvements within the SAM program Ensure adherence to internal IT governance frameworks policies and compliance standards related to software assets Assist in developing budgets and forecasts for software asset expenditures to support financial planning Provide expert guidance on software license compliance during software procurement and deployment activities Collaborate with cross-functional teams to promote awareness and a culture of compliance around software asset management Drive continuous improvement initiatives to maximize the value and efficiency of the organization s software investments Required Skills and Qualifications Minimum 14 years of experience working in software asset management tools Strong understanding of all software products and licensing models Experience in software license compliance and audit processes Strong analytical skills for data reporting and trend analysis Knowledge of IT infrastructure and its relationship with license tracking Excellent communication skills for reporting and collaborating across teams Organization skills to balance and prioritize work Ability to work in a team environment Preferred Qualifications Certified Software Asset Manager CSAM Experience with other SAM tools e g Flexera ServiceNow ITIL Foundation or other asset management certifications ServiceNow SAM Pro certification if applicable Work Environment Work from Office is mandatory This job role requires to work in rotational night shifts At DXC Technology we believe strong connections and community are key to our success Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances We re committed to fostering an inclusive environment where everyone can thrive Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our behalf More information on employment scams is available