Territory Account Manager

Caring for the world one person at a time has inspired and united the people of Johnson Johnson for over 125 years We embrace research and science bringing creative ideas products and services to advance the health and well-being of people Every day our more than 130 000 employees across the world are blending heart science and ingenuity to profoundly change the trajectory of health for humanity At Johnson Johnson Medical Devices Companies we are using our breadth scale and experience to reimagine the way healthcare is delivered and help people live longer healthier lives In a radically changing environment we are making connections across science and technology to combine our own expertise in surgery orthopaedics vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions As pioneers in medical devices we continually focus on elevating the standard of care-working to expand patient access improve outcomes reduce health system costs and drive value We create people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly The role will be responsible for Sales of Ethicon Endosurgey products like cutter staplers laproscopic surgery tools and energy machines in Key accounts Achieves exceeds sales targets for the Franchise within a designated territory and in a manner consistent with the CREDO company policy and goals The Individual Contributor is responsible for closing the sale and positively impacting customer s satisfaction Has thorough knowledge of the products responsible and maintains a good understanding of customers needs as well as competitive developments in the market place Develops long-term positive customer relationships building loyalty and confidence in J J Medical as a preferred supplier Key Responsibilities Sales Turnover Sell franchise products within a territory Provide weekly and monthly sales action plan to manager reflecting the activities required in each account to achieve sales objectives Analyse sales reports to find opportunities recognize routine problems analyze causes and recommend solutions Able to negotiate and close sales in routine situations and with guidance when handling more complex deals Participate in Trade Displays and Conference when required Territory Management Develop understanding of customer needs to identify sales opportunities Identify tender contract opportunities and work with colleagues to deliver With guidance develop an effective and efficient territory plan Work with retailers and ensure that they are brand ambassadors for our products Identify and train surgeons on new technologies and solutions through consult-in-surgery one-on-one sales calls one-to-many training sessions Customer In-service Education Training Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively Develop and maintain strong relationships with all levels of customers With assistance co-ordinate and deliver in-services education sessions Advise marketing on customer s in-service education resource needs Key Account Management With guidance prepare a plan to optimize key account development and sales growth Identify and document key customers and decision makers Be aware of Key Account strategies for growth Identify and optimize cross selling opportunities and work with managers colleagues to realize these Provide customer support on inventory within company guideline Product Market Knowledge Develop understanding and continually enhance personal understanding of product s features benefits correct product application and usage and anatomy physiology and medical procedure knowledge through practical experience training programs and learning from key end-users Able to demonstrate application usage of products and differentiate them from competitor s products Develop understanding of competitive products their features-advantages-benefits Gather information on current practices behaviors and attitudes Vigilantly obtain usage data of all trained surgeons and monitor adoption Distribution Management Develop implement distribution network for assigned territory Ensure distributor health is as per agreed guidelines Expense Equipment and Samples Judiciously manage AR operating expenses transportation A P entertainment travel while ensuring sustainable productivity Seek prior approval for budget variations Work within sample issue and co-ordination guidelines Agree expense budget guidelines with immediate Manager Plan sample and expense utilization to optimize usage while remaining in budget Self-Development Identify specific actions to improve job performance in specific areas Participate in nominated training programs Active self-learning strategies to maintain knowledge Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training Effectively apply new learning on the job Corporate Ethics and Governance Maintain a responsible and ethical approach while actively pursuing business outcomes Conduct business within ethics and values expressed in Credo Relationship with customers based on high ethical standards Education Graduation is mandatory You will have a minimum of 3-10 years of experience in specialized pharma or Med Tech Are you ready to impact the worldJohnson Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status This description has been designed to indicate the general nature and level of work performed by employees within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job