Risk and Compliance Specialist II
4 weeks ago
Job Description
About the Role
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. In our Community Operations organization, the Risk and Compliance team helps review documents / background checks, as well as policy and regulatory compliance and providing analysis and insights on any relevant findings.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
1. Perform investigations and make recommendations to relevant stakeholders using guidelines
2. Complete data and Root cause Analysis and provide corrective and preventive action items
3. May present findings to stakeholders
4. Identify and share trends, insights, defects & areas of improvement to share w/stakeholders
5. Participate in discussions to share best practices with partners, agents, and stakeholders
6. Provide subject matter knowledge to teammates
7. Follow procedures and process paths to complete key tasks
---- Basic Qualifications ----
Graduation is a Must
Excellent Written and verbal communication skills
---- Preferred Qualifications ----
Experience in Fraud investigations will be handy
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
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