Risk and Compliance Specialist II

2 days ago

Hyderabad, Telangana, India Uber Full time ₹ 5,00,000 - ₹ 15,00,000 per year

About the Role

As a Risk and Compliance Specialist, you will play a pivotal role in ensuring the highest service quality standards, risk mitigation, and compliance within our organization. Your responsibilities will revolve around analyzing data, identifying potential risks, implementing strategies to address compliance issues, and fostering a culture of continuous improvement. This role requires strong analytical skills, problem-solving abilities, effective communication, and a collaborative mindset to work with various organizational stakeholders. The ideal candidate will be proficient in Google Sheets and demonstrate a commitment to execution excellence.

What You'll Do

  • Analyze metrics, risk factors, and compliance standards to identify areas for improvement
  • Develop and implement strategies to enhance service quality, mitigate risks, and ensure compliance with regulatory requirements
  • Identify emerging risks and trends, and proactively recommend solutions to mitigate potential impacts on service quality and compliance
  • Work on content development in case of gaps in the SOPs/KB pages
  • Utilize analytical tools, including Google Sheets, to collect, organize, and analyze data for informed decision-making
  • Work with TLs to improve the team's TPH, R2, insights & impact metrics
    Willingness to work in shifts (rotating day/night shifts, rotating weekend offs)

Basic Qualifications:

  • Proven track record of identifying issues, developing innovative solutions, and implementing effective strategies to address challenges related to service quality, risk management, and compliance
  • Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and influence stakeholders to achieve common goals
  • Demonstrated proficiency in using Google Sheets for data analysis, reporting, and collaboration
  • Excellent verbal and written communication skills with the ability to articulate complex concepts and technical information to diverse audiences
  • Commitment to delivering high-quality results, meeting deadlines, and continuously improving processes and procedures to achieve organizational objectives
  • Work in a 24x7 support environment, pro-actively take initiatives/ suggest improvements, and work closely with the TLs in carrying out projects
  • Ability to train new hires, and floorwalkers and set them up for success when they start production
    Ability to analyze complex data sets, identify patterns, and derive actionable insights to improve service quality and mitigate risks

Preferred Experience and Skills:

  • Must be in the current roles for 6 months at least
  • Strong attention to detail, critical thinking skills, and the ability to exercise sound judgment in decision-making
  • Proven track record of executing projects, driving process improvements, and achieving measurable results
  • Excellent organizational skills with the ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities

  • Risk and Compliance Specialist II

    2 weeks ago

    Hyderabad, Telangana, India Uber Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About The RoleThe Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. In our Community Operations organization, the Risk and Compliance team helps review documents / background checks, as well as policy and regulatory compliance and providing analysis and insights on...

  • MiFID II and FinFraG Trade Reporting Specialist

    5 hours ago

    Hyderabad, Telangana, India UBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    IndiaOperationsInvestment BankJob Reference #330330BRCityHyderabadJob TypeFull TimeYour roleMiFID II and FinFraG Trade Reporting SpecialistYour roleHave exposure to Equity, FX, Rates and Credit productsGood understanding of MiFID II & FinFraG esp. from Order Recordkeeping & Journalling requirementGood in Reconciliation of data to assure completeness &...

  • Risk and Compliance Specialist lll

    2 weeks ago

    Hyderabad, Telangana, India Uber Full time

    About the Role The role requires a good understanding of how compliance & fraud identification work at Uber. An ideal candidate for GFPS is expected to have very strong investigation skills, comfort with heavy data points, along with good communication & collaborative leadership skills as you would be required to handle critical blocking issues and...

  • Cyber Risk Specialist

    1 week ago

    Hyderabad, Telangana, India Opella Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job title: Cyber Risk SpecialistLocation: HyderabadAbout Us:Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.  Our mission is to bring health in people's hands by making self-care as simple as it should be. For half a billion consumers...

  • Compliance Senior Specialist

    1 week ago

    Hyderabad, Telangana, India Google Operations Center Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usRole OverviewThe Ethics & Compliance Senior Specialist will be part of the Global Ethics and Compliance...

  • Risk Specialist

    2 weeks ago

    Hyderabad, Telangana, India Amazon Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Amazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...

  • Risk Specialist

    2 weeks ago

    Hyderabad, Telangana, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    DESCRIPTIONAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means...

  • US Onboarding and Compliance Specialist

    2 weeks ago

    Hyderabad, Telangana, India Quadrant Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Onboarding and Compliance SpecialistLocation: Hyderabad, India (Office-based)Working Hours: 9:30 PM-6:30 AM (PST time zone)Department: Human Resources / ComplianceReports To: VP of Operations / HR ManagerEmployment Type: Full-timeAbout Us:Quadrant is a leading Product Development and IT services provider specializing in delivering innovative...

  • FBS Risk Management Specialist

    4 days ago

    Hyderabad, Telangana, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...

  • FBS Risk Management Specialist

    2 days ago

    Hyderabad, Telangana, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...