Client Servicing Manager

2 days ago

Jaipur India Dreamcast Full time

Job Description About The Opportunity We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions. Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks. Role & Responsibilities - Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc. - Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions. - Oversee the planning and execution of events, ensuring all technical aspects align with client expectations and industry standards. - Serve as the primary point of contact for clients, addressing queries and resolving issues promptly. - Monitor event progress, gather feedback, and develop actionable insights to drive continuous improvement in service delivery. - Maintain comprehensive reports and documentation on client interactions and event outcomes. Skills & Qualifications - Must-Have: Proven experience in client servicing and account management within the event technology, Exhibitions, Conferences or related industry. - Must-Have: Strong interpersonal and communication skills with a knack for building lasting client relationships. - Must-Have: Ability to manage multiple projects simultaneously and coordinate effectively with diverse teams. - Preferred: Experience in planning and executing events or large-scale projects, with an understanding of event tech software and solutions. - Preferred: Demonstrated problem-solving skills with an analytical mindset and attention to detail. - Preferred: Familiarity with client feedback systems and performance metrics to drive service improvements. Skills: events,communication,project management,event technology

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